Coordinator - Social Services
About The Position
The Social Services Coordinator will be responsible for conducting psychosocial assessments and program intakes, gathering and tracking client data, ensuring client paperwork is updated and compliant, and communicating regularly with program clients. This role involves assisting clients in accessing benefits and basic needs, providing crisis intervention, and supporting the Director of Social Services with staff management, scheduling, and community outreach. The position also includes covering an emergency cell phone, planning social activities, assisting with social service programs and events, and supervising social work interns. Data collection, monitoring, and reporting related to enrollment and social services are also key responsibilities. Flexibility in working hours is required to meet client needs, including evenings and weekends.
Requirements
- Minimum Bachelor’s in Social Work, Non-Profit Management or related field, and/or 1-2 years social work experience if BA is in unrelated field.
- Valid Florida Driver's License
- First Aid/CPR Certification
- Ability to perform each essential duty satisfactorily.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- A Confidentiality Agreement is required and must be signed upon commencement of service.
Nice To Haves
- Bi-lingual Preferred
Responsibilities
- Conducting psychosocial assessments and program intakes.
- Gathering and tracking client data for programmatic outcomes.
- Ensuring client charts are thoroughly documented and paperwork is updated regularly and in compliance.
- Communicating with program clients to ensure program satisfaction, address challenges, collect data, inform of policies or updates, and provide support and referrals.
- Assisting clients to access appropriate benefits and basic needs, and appropriate medical, mental health, and substance use treatment providers.
- Providing crisis intervention for immediate housing needs, medical, mental health, and substance use issues.
- Assisting the Director of Social Services with direct care staff management, including interviews, hiring, orientation, guidance, reviews, coaching, and disciplinary action.
- Assisting the Social Services department with scheduling and coordinating staff for in-home visits and center-based locations.
- Handling community inquiries on agency services, client referrals to community resources, and representing the program at community events and/or presentations.
- Coverage of emergency cell phone on a bi-weekly basis or as needed.
- Planning and executing monthly Social & Activity Group for the program.
- Assisting the Social Services Administrator with social service related programs and events, nutrition education classes, parent groups, sibling groups, and social work team meetings.
- Assisting with supervision, task management, and instruction of social work interns.
- Preparing parent surveys.
- Organizing and maintaining client files and staff as required by the County grant.
- Assisting with data collection, monitoring, and reporting requirements related to enrollment and social services.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
