Coordinator, Security

Resorts World Las Vegas•Las Vegas, NV

4d•Onsite

About The Position

This role is responsible for managing lost and found items, assisting with reports, handling phone and email inquiries, and maintaining guest information with integrity and confidentiality. The coordinator will also manage Lost and Found forms, coordinate the shipment of property, and train others on Lost and Found procedures and the Visitors Badging System. Additionally, this position oversees the issuing of visitor, vendor, and contractor badges, and assists with reprinting Team Member Badges, following documented processes for paycheck deductions. The use of personal devices for job-related tasks is also required. The position is located at Resorts World Las Vegas, an integrated resort offering bold innovation, world-class hospitality, and global luxury.

Requirements

Working knowledge of Microsoft.
Excellent customer service skills.
Ability to communicate effectively in English.
Ability to obtain and maintain full knowledge and understanding of company and department rules, regulations, policies and procedures.
Ability to work varied shifts, including nights, weekends and holidays.
At least six months in lost found, inventory or similar position.
At least 18 years of age.
Proof of eligibility to work in the United States.
Work is typically performed in an office environment.
Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
Prolonged sitting/standing.
Bending and reaching.
Transporting, pushing, pulling, lifting and maneuvering items weighing up to 30 lbs.
Eye/hand coordination.
Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

Nice To Haves

Previous experience working in a large, luxury resort setting.
Previous experience with cash handling.

Responsibilities

Properly catalog and provide safe keeping of lost and found items.
Assist with completion and the filing of various reports.
Answer phones, emails, screen and handle routine and/or non-critical issues.
Collect and use personal information of guest with a high degree of integrity and confidentiality.
Create and maintain Lost and Found forms and other documents as directed.
Coordinate the shipment of property back to the rightful owner.
Maintain a full working knowledge and assist with training on Lost and Found procedures and the Visitors Badging System.
Oversee the issuing of visitors, vendors and contractors’ badges.
Assist with the reprinting of Team Member Badges for lost or forgotten badges and follow documented processes for paycheck deductions.
Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
Perform other job-related duties as requested.