Personnel Security Coordinator

C5MI Insight

6d•$25 - $31•Onsite

About The Position

C5MI is seeking a Personnel Security Coordinator to manage the end-to-end Common Access Card (CAC) credentialing lifecycle for its government contractor workforce and maintain accurate records of Government Furnished Equipment (GFE) assignments. This role supports multiple DoD agencies, each with unique sponsorship procedures and credentialing nuances. The coordinator will serve as the primary point of contact between C5MI resources, program managers, and government sponsor representatives, requiring the ability to learn and track agency-specific process variations while maintaining consistent standards and timelines. The position supports over 280 active CAC holders with 6-12 new onboards per month, demanding strong organizational skills, meticulous attention to detail, and the ability to manage multiple resources simultaneously across several government customers.

Requirements

2+ years of experience in government contractor personnel security, identity management, or a closely related administrative role supporting one or more DoD agencies
Working knowledge of the CAC credentialing process including TASS, DEERS, eQIP/SF86, and RAPIDS; ability to guide applicants through each step independently
Familiarity with Public Trust / Tier 3 background investigation processes and DoD agency sponsorship procedures; ability to learn and adapt to agency-specific process variations across a multi-customer portfolio
Demonstrated ability to manage a high-volume, multi-stage pipeline of personnel actions simultaneously (6–12 new resources per month at various stages of processing)
Strong organizational and recordkeeping skills; proficiency in Microsoft Excel or equivalent tools for tracker and file maintenance
Excellent written and verbal communication skills; ability to explain complex government processes clearly to resources unfamiliar with the credentialing system
S. citizenship required (mandatory for TASS Trusted Agent credentialing and Public Trust sponsorship responsibilities)
Ability to obtain and maintain TASS Trusted Agent designation prior to or within 30 days of start date
High school diploma or equivalent required

Nice To Haves

Prior experience supporting DLA-sponsored programs; familiarity with DLA’s contractor sponsorship process is a significant advantage given DLA represents the largest portion of the current portfolio
Experience managing GFE or government property records in a defense contracting environment
Current or prior TASS Trusted Agent designation
Experience supporting a large, distributed contractor workforce (150+ personnel) across multiple concurrent task orders
CDSE Security Fundamentals Professional Certification (SFPC) or equivalent personnel security training
Proficiency with SharePoint, Teams, or similar platforms for workflow tracking and internal reporting
associate’s or bachelor’s degree in a related field preferred

Responsibilities

Manages the full CAC credentialing lifecycle for new contractor resources, from task order assignment notification through RAPIDS card issuance, ensuring each onboard is initiated within 2 business days of notification.
Initiates and coordinates contractor sponsorship in the Trusted Associate Sponsorship System (TASS) and completes DEERS enrollment for all new CAC applicants.
Guides contractor resources through the SF86/eQIP process, including form completion instructions, error identification and correction, and resubmission coordination to minimize processing delays.
Coordinates FBI fingerprint scheduling and tracks submission status for all new resources pending Public Trust adjudication.
Tracks background investigation status for resources in process across all DoD agency sponsors (including DLA and others); provides bi-weekly status updates to internal program managers and communicates any changes or government correspondence to the resource within 24 hours. Maintains awareness of each sponsoring agency’s specific follow-up procedures and points of contact.
Coordinates interim eligibility determinations and supports resources in understanding their status throughout the adjudication process.
Schedules RAPIDS site appointments and coordinates all logistics for CAC card issuance; confirms issuance and updates internal records upon completion.
Proactively manages CAC renewals across the full portfolio (3-year expiration cycle), initiating the renewal process no later than 60 days before each card’s expiration date.
Maintains the GFE assignment tracker for approximately 190 resources with government-issued computers; logs new issuances at onboarding, monitors for equipment return upon offboarding, and performs monthly reconciliation against the active resource roster.
Delivers a monthly CAC and GFE status report to the Program Manager by the 3rd business day of each month, tracking all active, pending, and upcoming renewal cases.
Responds to resource inquiries regarding CAC status, GFE assignments, and credentialing processes within 4 business hours; escalates adjudication delays or anomalies to the Program Manager promptly.
Stays current on DCSA Public Trust policy updates, sponsorship process changes across all DoD agency customers, and TASS/DEERS system requirements; builds and maintains working knowledge of agency-specific credentialing procedures and proactively communicates relevant changes to internal stakeholders.
Adheres to all certified processes as part of our commitment to maintaining the highest standards of quality and information security, which includes actively participating in quality assurance activities and ensuring the protection of sensitive information in accordance with our security policies.
Performs other related tasks as assigned by direct supervisor.