Coordinator, Sales Operations & Education - North America

LVMH Perfumes & Cosmetics•New York, NY

13h•$70,000 - $90,000•Onsite

About The Position

We are looking for a dynamic and drive-focused Sales Operations & Education Coordinator within the North America Retail Sales & Education team. This position serves as a critical support pillar for field sell-out performance, sales excellence, education delivery, in-store event execution, and day-to-day operational coordination. The successful candidate will be a detail-oriented, commercially curious, and brand-passionate individual who thrives in a fast-paced luxury beauty environment. This role offers excellent exposure across retail sales operations, beauty education, and event management — making it an ideal launchpad for a career in the luxury beauty industry.

Requirements

1-4+ Years of Experience in field sales, retail education, or consumer activation within the luxury beauty, cosmetics, fashion, or retail sector.
Bachelor's degree or equivalent in Business, Marketing, Communications, or a related field.
Strong organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
Excellent written and verbal communication skills; confident liaising at all levels.
Commercial Acumen – understands sell-out dynamics, KPIs, and the drivers of retail performance.
Brand Stewardship – upholds and communicates the brand's luxury positioning in every interaction.
Collaboration & Influence – builds positive relationships with cross-functional teams.
Execution Excellence – delivers work to a consistently high standard, on time and with precision.
Curiosity & Growth Mindset – actively seeks to learn, grow, and contribute beyond the boundaries of the role.
Agility – adapts quickly to shifting priorities in a dynamic, fast-paced environment.
Team player who thrives in a collaborative, high-performance environment.
Genuinely passionate for luxury beauty, skincare, cosmetics, and/or fragrance.
Commercially minded with a strong attention to detail and a proactive, solutions-focused attitude.
Proficient in Microsoft Office Suite, particularly Excel (pivot tables, VLOOKUP), PowerPoint, and Outlook.
Proficient in leveraging AI tools to enhance productivity and operational efficiency.

Responsibilities

Support the Senior Director in monitoring and reporting on field sell-out performance across assigned retail doors and key accounts.
Maintain and update sales tools, weekly and monthly sales reports, KPI dashboards, and performance trackers to key stakeholders.
Assist in identifying sales trends, opportunities, and presenting findings to the wider team.
Coordinate with internal teams to ensure accurate sell-through data, stock visibility, and replenishment requests.
Support the preparation of business reviews, presentations, and commercial meeting materials.
Assist in the planning and coordination of training and education programs for our Field Sales & Account Executives, and retailers’ beauty advisors.
Support the development and distribution of education materials, product training decks, and selling tools in alignment with brand guidelines.
Support Retail Education team to schedule and confirm training sessions, virtual learning modules, and masterclasses.
Track training attendance, completion rates, and education outcomes, reporting insights back to the Retail Education Senior Manager.
Stay current on product knowledge, brand campaigns, and industry trends to support best-in-class education delivery.
Assist in sourcing and briefing event materials, testers, sampling kits, and point-of-sale (POS) assets in collaboration with the marketing and visual merchandising teams.
Work with Retail Sales Managers to confirm event logistics, staffing, and on-counter requirements.
Manage event trackers, timelines, and post-event reporting including sell-out results and qualitative feedback.
Serve as a central point of coordination for the Field Sales & Education team, managing communications between internal departments and external retail partners (when needed).
Manage team meeting scheduling and logistics including preparation of agendas and minutes.
Process purchase orders and invoices in a timely and accurate manner.
Support onboarding administration for new field team members and freelance selling specialists.
Coordinate internal and external sales meetings and conferences.

Benefits

Fresh and LVMH Sponsored Trainings and Workshops for Personal and Professional Development
Opportunities for networking and building relationships with LVMH Community and Network
Opportunities to join internal communities: DEIB Council, Sustainability Champions, LVMH Employee Resource Groups
Free professional consultation, referrals and counseling through the Employee Assistance Program (EAP)
Free 24/7 confidential mental health support
Flexible paid time off policy inclusive of Summer Fridays
Fertility Services, Maternity and Newborn Support, Adoption and Surrogacy Assistance, including cryopreservation when part of fertility treatment
Paid Parental Leave (Inclusive of Maternity, Paternity, Adoption, Surrogacy) at eligibility
Travel & lodging for those who can’t access care
Back-up dependent Care and Tutoring
Fresh In-Store Discounts and Gratis
LVMH Group Friends and Family Sales across all divisions within LVMH: Wines and Spirits, Watches and Jewelry, Perfumes and Cosmetics, Fashion and Leather Goods, etc.
Pre-Tax Commuter Benefits through Wage Works
Additional Health Club Discounts, Sporting/Entertainment Ticket Discounts, Insurance Discounts (Pet, renters, home)
Medical, dental and vision
401k with Company Match + Additional Employer Contribution at eligibility