Coordinator, Rights Management - The Orchard
The Orchard•New York, NY
•$48,000 - $50,000•Hybrid
About The Position
Reporting to the Associate Director, Rights Management, the Coordinator, Rights Management will be responsible for quickly resolving rights issues pertaining to client content while providing high-level internal and external support. Specifically, they will work to resolve ownership conflicts and other rights-related issues on YouTube and other audio fingerprinting platforms.
Requirements
- Experience in data entry, customer service, or legal fields
- Proficiency in Microsoft Excel and Google Docs
- Well-organized and attentive to detail
- Comfort in a fast-paced, team-oriented environment, and able to manage multiple deadlines simultaneously
- Outstanding written and verbal communication skills; impeccable follow-up and follow-through capabilities
- Basic knowledge of copyright and current popular music landscape
Nice To Haves
- Fluency in additional languages preferred, but not required
- Experience working in a CMS (such as YouTube CMS, Facebook Rights Manager, or SoundCloud Deck) and customer service software (such as Zendesk) is a bonus, but not required
- Experience with data analysis platforms (e.g. Looker) a bonus, but not required
Responsibilities
- Research and resolve rights-related issues, such as ownership conflicts, 3rd party claims, and user disputes.
- Provide an extraordinary level of support internally and externally to ensure that rights-related issues are resolved immediately.
- Maintain strong knowledge of proprietary platform technology (YouTube, Meta, TikTok, SoundCloud), along with the processes that pertain to it.
- Review, update, and audit content maintained in YouTube’s CMS and The Orchard’s proprietary tools with a high level of detail, speed, and accuracy, all based on strict deadlines.
- Work closely with team members and management, communicating issues and roadblocks pertaining to department projects and procedures.
- Additional duties and responsibilities as assigned.
Benefits
- medical, dental, vision, life & disability coverage
- 401K + employer matching
- company-paid identity theft protection and resources for pets
- mental health and meditation resources
- industry-leading fertility coverage
- fully paid leave for childbirth or bonding
- fully paid leave for caregivers
- programs for loved ones with developmental disabilities and neurodiversity
- subsidized back-up child and elder care
- reimbursement for adoption, surrogacy, tuition, and student loans
- Investment in your professional growth and development
- Time off for a winter recess
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
