Coordinador, Revenue Operations - Hybrid

United Way Miami IncMiami, FL
$19Hybrid

About The Position

United Way Miami, Inc. is hiring a Coordinator, Revenue Operations to join their team. This role supports daily financial operations, donor processing, and expense management across multiple departments. The Coordinator ensures accurate and timely processing of deposits, pledges, and payments while maintaining proper coding and documentation. They will partner with Accounting (Collections, Accounts Payable, and Contributor Services), Development, and Special Events teams to support reconciliations, system integrations, and overall operational efficiency. UWM is an equal opportunity employer and a drug-free workplace.

Requirements

  • Associate’s degree preferred or equivalent experience.
  • Two (2) years of experience in an office or administrative setting.
  • Knowledge of modern web browsers; beginner in Word, Excel, and Outlook.
  • Beginner in Andar and Financial Edge.
  • Must be highly organized.
  • Demonstrate a high level of customer service abilities and understanding.
  • Good communication skills.
  • Must be able to work a flexible schedule based on meeting schedules.
  • Internal communication with all levels of the organization to exchange information.
  • External communication with outside groups seeking meeting location reservations.

Nice To Haves

  • Formal and informal development programs, coaching, and on-the-job challenges are encouraged for growth.

Responsibilities

  • Process daily ACH, lockbox, check, and cash deposits from operating bank accounts, ensuring accurate coding and timely data entry
  • Manage check deposit workflows, including scanning, documentation retention, and proper financial classification
  • Transmit payment files through online banking platforms while maintaining accuracy and adherence to internal controls
  • Record and reconcile cash transactions to support daily financial operations and reporting
  • Process credit card transactions from corporate partners in support of fundraising and special events initiatives
  • Maintain and process donor pledge data (paper and electronic) using integrated connector systems
  • Execute financial adjustments and updates within Andar
  • Generate and verify monthly billing statements
  • Manage sponsor-related pledges, including documentation tracking and relationship setup for invoicing purposes
  • Support reconciliation of audited pledge data against Development team reporting (Leaderboard)
  • Assist with donor collections outreach in collaboration with accounting, collections, and fundraising teams
  • Support Donor Advised Fund (DAF) processing in coordination with contributor services

Benefits

  • 3 WKS+ Vacation Paid
  • 12 Paid Holidays
  • 12 PTO Paid Days
  • Competitive Health Benefits Package
  • Wellness Program Reimbursements up to $50/month
  • Short-Term Disability at NO COST
  • Life Insurance & AD&D 2X Annual Salary at NO COST
  • Employee Assistance Program
  • Retirement Plan UP TO 6% Employer Funding
  • Professional Development Opportunities
  • Discounted On-Site Early Childhood Care
  • Tuition Assistance for Early Education Degree
  • Free Monthly Transit Card
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