Coordinator, Residential Life

Details•San Diego, CA

3d•Onsite

About The Position

The Residential Life Coordinator facilitates the success of Residential Life through administrative and budget management. Collaborates closely with Residential Facilities, Learning Communities, and New Student Onboarding to implement initiatives in support of the goals of the Learning Communities and New Student Onboarding. Assists with the recruitment, selection, and development of student leaders in the division of Student Affairs. Maintains Residential Life website, including pages dedicated to administrative processes (move in, move out, room changes, housing applications, etc), educational processes (housing areas, conflict coaching) and directory updates. Actively engages Residential Life social media content (Facebook, Instagram, etc), in collaboration with the Residential Life professional staff. Periodically, this position may be asked to lead or contribute to either ad hoc or ongoing division/campus projects outside the scope of their day-to-day activities.

Requirements

Bachelor’s degree or equivalent work experience (1 year of experience = 2 years of education) required.
Three years of experience in administrative support and budget management required.
Two years of experience in implementing large scale programming required.
Ability to work some nights and weekends throughout the year, as scheduled or as work needs require
Excellent communication skills; possess the ability to expertly communicate in writing.
Excellent computer skills in Microsoft Office (all applications) and G-Suite.
Ability to learn and use various software and database systems that are integral to the work of the position
Articulate monthly budgets clearly and comprehensively.
Ability to work effectively with faculty, staff, students and parents.
Possess the ability to apply various organizational skills in order to prioritize workload effectively, satisfy deadlines under time pressure situations, and work on multiple concurrent tasks.
Is flexible and composed in a versatile work environment with evolving work situations.
Cooperate as a team member with all offices performing duties essential to the achievement of efficient delivery of education.
Establish and maintain strong working relationships with colleagues, staff, administrators, students and the families.
Ability to work collaboratively with all offices performing duties essential to the achievement of delivering an excellent first year experience.
Ability to provide constructive feedback to faculty, staff, and students during the event planning process to ensure events are student-centered.
Possess thorough knowledge of general office practices and procedures and very good business English and proofreading skills.
Assume responsibility, address problems, and exercise independent judgment when making decisions and interacting with diverse personalities and populations.
Ability to develop and use empathetic listening skills, communicate with clarity and maintain an attitude that conveys respect, assistance, honesty and resourcefulness.
Familiarity with Catholic higher education and willingness to support the Catholic mission and vision of the University.

Nice To Haves

Master's degree in counseling, higher education/student affairs leadership, or related field preferred.
Experience working in Residential Life or Higher Education preferred.
Experience advising college students preferred.

Responsibilities

Initiate and coordinate annual legally-required live-on staff Residential Agreement process.
Collaborate with the Director of Personnel Resource Management for Student Affairs and the Office of General Counsel to ensure all current federal/state/local rules & regulations are accurately reflected.
Compiles, reviews, and submits timely collection of signed agreements, verification of rental/home-owner insurance compliance, and submits this information to Human Resources & Payroll for processing.
Determine and create reports for the Office of Undergraduate Financial Aid to credit scholarships and meal plans for 80+ resident assistants and graduate assistants bi-annually.
Tracks and applies/removes scholarships and housing/meal plan credits for staffing changes that occur off-cycle.
Coordinates employee onboarding and offboarding for staff, administrators, and graduate students.
Coordinate with Parking Services and Campus Card Services to grant parking passes and meal plans to appropriate live-in staff.
Oversee management of supply and equipment inventory.
Coordinate key processes related to emergency preparedness: business continuity maintenance, evacuation signage, and live-in staff emergency bag inventory and replenishment, etc.
Provide training and instruction for professional staff members on departmental processes, software, and initiatives.
Manage Advising Support Console Cases through Salesforce for Orientation and Transfer Registration.
Perform appointment scheduling, calendar management, phone and email communication for a staff of approximately 15 professional staff.
Manage all space and facilities requests through EMS for all common residential facilities and surrounding areas; represents Residential Life on the University Scheduling committee.
Contribute to or lead additional division/campus projects outside of typical duties to help further accomplish student or organizational goals.
Lead and coordinate logistical elements of Fall and Spring Orientation Programs in direct support of the Associate Director for Residential Administration, and in collaboration with the Learning Communities, Academic Affairs, and partner offices in Student Affairs.
Support the Assistant Dean of Students to execute the Fall and Spring Torero Circle Onboarding Initiative through recruiting and training 300+ staff and student leaders, and organizing 1,000+ new students to participate in a living learning community small group experience focused on belonging and well-being.
Coordinate the creation of LLC student welcome packages containing critical information from various campus offices and services meant for all new first-year and transfer students to support the integration of LLCs within the Residence Halls.
Collaborate with the Associate Director of Residential Administration in recruiting, organizing, and training the Radical Hospitality Team.
Support logistical coordination of Transfer Summer Registration Days, Fall and Spring Transfer Learning Communities Showcase, Spring Living Learning Communities Showcase, and other large scale divisional events.
Support the Student Leader Recruitment & Training Committee (SLR&T) and carry out the charges of: Coordinating and implementing the recruitment and selection of key campus student leaders - Commuter Assistants, OLE! Team, Resident Assistants, Transfer Scholastic Assistants, and Scholastic Assistants.
Designing and implementing training sessions to achieve common learning outcomes for key student leader groups - Associated Student Government, Commuter Assistants, OLE! Team, Resident Assistants, Transfer Scholastic Assistants, and Scholastic Assistants.
Coordinate and oversee the use of the online platform for student leader training purposes.
Recruit, hire, train, schedule, supervise and evaluate student summer staff for Residential Life, Onboarding, and Learning Communities.
Support Resident Assistants in onboarding new first year students during the pre-arrival period, OLE! Weekend, and Spring orientation.
Organize and host bi-annual recognition gatherings for Residential Life, Learning Communities and Commuter Common’s student leaders.
Maintain Residential Life website, including pages dedicated to administrative processes (move in, move out, room changes, housing applications, etc), educational processes (housing areas, conflict coaching) and directory updates.
Oversight of Residential Life social media content (Facebook, Instagram, etc), in collaboration with the Residential Life professional staff.
Review and approve marketing materials from outside Residential Life for posting within residential communities (printed flyers, digital postings, etc).
Coordinate copy and printing requests for department-wide initiatives (housing applications, move in/out, health & safety checks, etc).
Manage and maintain all budgets for Residential Life - including tracking spending, reconciling budgets, and assessing departmental budget needs.
Provide monthly budget reports to Residential Education, to support spending alignment.
Conduct bi-annual assessment of budget vs. actual spending with emphasis on tracking alignment with expressed departmental/divisional/university outcomes and priorities.
Provide training, manuals, and assistance for departmental and programmatic spending and reconciliation.
Manage requisition and purchase order requests for all programs and needs in Residential Life.
Coordinate all travel arrangements for Residential Life ensuring alignment with all applicable University policies.