Coordinator - Regional Training & Compliance

Frontier Airlines • Philadelphia, PA

5h

About The Position

The Regional Training & Compliance Coordinator, Airport Customer Service (ACS) is responsible for monitoring and driving improved compliance with regulatory requirements, company policies and procedures, required training and enhancing the customer experience.

Requirements

• Bachelor’s degree or equivalent experience.
• Previous airline experience required.
• At least 2 years of corporate training, auditing, or equivalent analytical experience required.
• Strong analytical and problem-solving skills.
• Experience with Navitaire, Net Tracer, DocuNet, Schoox or similar platforms.
• Excellent attention to detail for reporting and analysis
• Ability to work collaboratively with other departments, partners, and staff.
• Strong oral, written and presentation communication skills.
• Excellent analytical and quantitative skills.
• High degree of accuracy and attention to detail.
• Ability to determine assignment prioritization.
• Able to efficiently summarize analytic approaches and present insights and actions to management.
• Extensive knowledge of Microsoft Products.
• Competency and comprehensive knowledge of PC, scanner, digital camera, video camera and general office equipment.

Responsibilities

• Provide support and guidance to station leadership for maintaining accurate training and compliance records.
• Perform station audits to ensure compliance with Federal Aviation Regulations (FARs), government regulations (DOT, NTSB), and company policies, procedures, and processes.
• Communicate regularly with station leadership on compliance concerns or opportunities.
• Provide training and guidance to employees while conducting audits
• Share audit results with applicable directors and managers.
• Complete post-audit analytical reports.
• Identify potential compliance risks and develop mitigation strategies.
• Support new station openings and conversions.
• Support Airport Customer Service initiatives

Benefits

• Flight benefits for you and your family to fly on Frontier Airlines.
• Buddy passes for your friends so they can experience what makes us so great.
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
• Enjoy a ‘Dress for your Day’ business casual environment.
• Flexible work schedules that support work/life balance.
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
• We play our part to make a difference. The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees