Coordinator Physician Practice Quality and Safety

NY United Health Services•Vestal, NY

5d•Onsite

About The Position

Provides leadership and coordination for ambulatory quality, safety, and preparedness initiatives across the Physician Practice Division. In partnership with operational and clinical leaders, designs, implements, and continuously improves programs that promote safe, reliable, and high-quality patient care, including nurse triage quality assurance, patient safety event management, emergency preparedness, downtime readiness, regulatory compliance, and performance improvement. Utilizing High Reliability Organization (HRO) principles and evidence-based practice, this role proactively identifies risks, strengthens systems, and drives sustainable improvements in quality, safety, and operational outcomes. Serves as a clinical resource, educator, and trusted advisor to leaders and staff, advancing a culture of safety, continuous learning, and operational excellence through quality improvement, professional development, and innovative communication strategies. Acts as a catalyst for organizational improvement by bringing together clinical, operational, and support teams to enhance preparedness, share best practices, promote staff engagement, and improve patient outcomes across a large, multi-specialty Physician Practice network.

Requirements

Bachelor's Degree in Nursing
Current New York State Registered Nurse license
Three (3) years of clinical experience in ambulatory care, quality improvement, patient safety, nurse triage, regulatory compliance, or healthcare operations

Nice To Haves

Master's Degree in Nursing, Healthcare Administration, Public Health, or related field
CPHQ, CPPS, Ambulatory Care Nursing Certification, or related certification

Responsibilities

Provides leadership and coordination for ambulatory quality, safety, and preparedness initiatives across the Physician Practice Division.
Designs, implements, and continuously improves programs that promote safe, reliable, and high-quality patient care.
Manages nurse triage quality assurance, patient safety event management, emergency preparedness, downtime readiness, and regulatory compliance.
Utilizes High Reliability Organization (HRO) principles and evidence-based practice to identify risks and strengthen systems.
Drives sustainable improvements in quality, safety, and operational outcomes.
Serves as a clinical resource, educator, and trusted advisor to leaders and staff.
Advances a culture of safety, continuous learning, and operational excellence.
Brings together clinical, operational, and support teams to enhance preparedness and share best practices.
Promotes staff engagement and improves patient outcomes across a large, multi-specialty Physician Practice network.