Coordinator, Patient Flow Nurse - Operations Intelligence Center - IMC

Inspira Health•Harrison Township, NJ

1d•$91,206 - $114,008•Onsite

About The Position

The Patient Flow Nurse Coordinator is responsible for coordinating high-acuity patient movement, supporting system capacity management, and removing barriers to patient flow across the health system. The Patient Flow Nurse Coordinators role provides clinical oversight for complex transfer cases, including high-acuity and behavioral health patients, and serves as a key resource for real-time decision-making related to patient placement and throughput. The Patient Flow Nurse Coordinator also functions in an expeditor capacity, proactively identifying and resolving barriers to discharge and patient progression. In addition, this role supports transfer center operations and bed coordination during periods of high volume, ensuring safe, efficient, and timely patient movement across the continuum of care.

Requirements

Minimum of 5 years of clinical nursing experience, preferably in behavioral health, critical care, or ED
Current Registered Nurse (RN) license required.
BLS required.

Nice To Haves

Bachelor of Science in Nursing (BSN) preferred.
Experience working in a command center or centralized hospital operations setting (preferred).
Experience in patient flow, bed management, or hospital operations (preferred)
Experience in behavioral health or high-acuity patient management (preferred)
CEN, CPEN, CCRN, or PMHN preferred

Responsibilities

Provide clinical oversight and coordination for high-acuity transfers, ensuring appropriate level of care, timely placement, and safe patient movement.
Support coordination of behavioral health transfers, including screening, placement, communication with receiving facilities, and addressing barriers to acceptance.
Collaborate with physicians, nursing leadership, and transfer center staff to prioritize transfers based on clinical urgency and system capacity.
Serve as escalation point for complex or clinically sensitive transfer cases.
Act as an expeditor to proactively identify and remove barriers to patient progression and discharge.
Monitor patient flow dashboards and worklists to identify delays related to pending discharges, bed turnover delays, and clinical or non-clinical barriers (e.g., consults, testing, transportation, placement).
Partner with nursing units, case management, EVS, and ancillary services to facilitate timely movement of patients.
Support achievement of key throughput metrics (LOS, discharge timing, ED holds) to optimize throughput.
Collaborate with Bed Coordinators and Patient Flow Supervisors to optimize real-time bed utilization across the system.
Provide clinical input into patient placement decisions, ensuring appropriate level of care and safe assignments.
Assist with bed coordination activities during high census or surge conditions.
Support Transfer Coordinators during periods of high call volume by assisting with intake and triage of transfer requests.
Ensure accurate and timely communication between sending and receiving providers and facilities.
Maintain adherence to established transfer protocols and workflows.
Escalate capacity constraints, transfer delays, and patient flow barriers per OIC escalation pathways.
Maintain active communication with internal and external facilities to facilitate smooth interfacility transfers.
Ensure all transfers adhere to hospital policies, clinical protocols, and regulatory requirements.
Participate in process improvement initiatives aimed at enhancing transfer coordination and improving patient outcomes.