About The Position

The Heart Disease and Pregnancy Program Nurse Navigator coordinates patient-centered care for pregnant and postpartum patients with cardiovascular conditions. Working with the multidisciplinary Women’s Heart Care team, including in the co-located Cardiology–MFM clinic and across inpatient and outpatient settings, the Navigator prepares visits, coordinates testing and follow-up, and supports efficient clinic flow. The role provides patient education using teach-back, offers psychosocial support, addresses social barriers to care, and responds to clinical concerns within scope or escalates them as needed. As a guide, educator, and advocate, the Navigator incorporates patient preferences into care planning and simplifies the care journey so patients can focus on their health, pregnancy, and family. The Patient Care Coordinator reflects Northwestern Medicine’s mission, vision, and values; adheres to its Code of Ethics and Corporate Compliance Program; and complies with relevant policies, procedures, guidelines, and regulatory and accreditation standards. This Registered Nurse provides direct patient care and is accountable for assessing, planning, coordinating, implementing, and evaluating plans of care for designated patients. The Coordinator ensures quality outcomes and demonstrates exceptional clinical practice. Duties vary according to the particular setting or assignment.

Requirements

  • Bachelor of Science in Nursing (BSN).
  • Registered Nurse (RN).
  • Basic Life Support (BLS).
  • Minimum of 2–5 years of recent, related experience.

Nice To Haves

  • Master of Science in Nursing (MSN).
  • Specialty certification in the clinical area of focus.

Responsibilities

  • Plan, coordinate, direct, and provide appropriate clinical care to patients in the designated care setting.
  • Work collaboratively with the interdisciplinary team to coordinate ongoing care, focusing on cost-effective ways to maximize wellness and enhance patients’ lives.
  • Develop, coordinate, and provide education for patients, families, caregivers, and staff based on personalized needs, and serve as a resource for ongoing education.
  • Serve as a communication link between patients, families, caregivers, and the interdisciplinary team.
  • Help coordinate comprehensive patient care, including required follow-up visits, referrals, testing, treatment, and long-term follow-up.
  • Contribute to department, hospital, or other professional committees and to quality or process improvement initiatives.
  • Ensure clinical practice and patient care are consistent with policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Tuition reimbursement
  • Loan forgiveness
  • 401(k) matching
  • Lifecycle benefits
  • Benefits intended to support physical, emotional, and financial well-being and provide protection for unexpected life events
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