Coordinator Patient Care - PRN

Uintah Basin Medical Center•Roosevelt, UT

About The Position

The Coordinator Patient Care calls and schedules annual wellness visits and creates monthly lists from the facility’s database of patients due for annual wellness visits, annual physical exams, preventive care covered by commercial insurance, Medicare wellness visits, and diabetic follow-up care. The role supports improved patient quality of care by coordinating outreach, tracking scheduling results, and monitoring preventive-care recommendations.

Requirements

Excellent attendance record.
Professional appearance and personal conduct; wear clothing appropriate for job functions and an ID badge.
Maintain good rapport and a cooperative working relationship with physicians, administration, and staff.
Maintain patient confidentiality and comply with HIPAA and organizational ethical-business-practice policies.

Nice To Haves

Experience with billing and insurance is preferred.

Responsibilities

Answer incoming calls quickly and professionally.
Verify patient demographic and insurance information as necessary to process annual wellness exams.
Organize lists and coordinate with the team to call patients and schedule appointments.
Call patients and organize and track results from call lists.
Run weekly reports on patient visits coded by providers as preventive care.
Randomly survey patient charts from encounters listed on the report to check completion of preventive-care recommendations.
Track survey results and create quarterly and yearly charts and graphs.
Attend weekly meetings to report progress and discuss future goals.
Pilot and organize new projects as determined by the clinic manager.
Help the clinic with tasks as required.
Maintain professional appearance and conduct, appropriate clothing, and an ID badge.
Maintain a cooperative working relationship with physicians, administration, and staff, and represent the organization positively and professionally in the community.
Maintain patient confidentiality and comply with organizational policies regarding ethical business practices and HIPAA.