Coordinator, Parts

KYOCERA Document Solutions America, Inc.Orlando, FL
Onsite

About The Position

When you join Kyocera Document Solutions America, Inc. you are joining an organization that is deeply rooted in the Philosophy of “doing what is right as a human being”. Through this Philosophy, our employees are passionate about providing best in class customer service through efficiency, accountability, and a sense of urgency all while putting knowledge to work to drive change. In addition, we’re a Great Place to Work… and we really mean it! Kyocera Document Solutions America, Inc. has been officially certified as a Great Place to Work since 2022. An organization earns this distinction when its employees have expressed their trust in the people they work for, have pride in what they do and enjoy the people they work with. As a Parts Coordinator, you will be assisting the Service Director with daily activities to ensure departmental KPI’s are met. Conduct quarterly physical inventory to correct variances. Process warranty claims with the manufacturer. The chance to do something meaningful, to challenge yourself, to be a part of change in an industry, to influence change doesn’t come around every day.

Requirements

  • High School Diploma or equivalent.
  • Excellent written and oral communication skills.
  • Strong organizational, problem-solving, and analytical skills.
  • 2 years’ administrative experience with working knowledge of Microsoft Word, Excel, and Outlook.
  • Ability to manage priorities and workflow.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Physical requirements: ability to bend, lift 50 pounds.

Nice To Haves

  • Experience managing inventory.
  • Experience working with vendors for inventory procurement.

Responsibilities

  • Placing orders with suppliers or vendors to obtain parts/supplies.
  • Create Purchase Orders & Transfers.
  • Working in ERP to create transfers of parts from inventory .
  • Verify shipments for quality & quantity against purchase orders.
  • Receive parts/Supplies into inventory by relevance and location.
  • Management of Technician’s car stock.
  • Work with dispatch to ensure parts are delivered on time.
  • Process warranty claims.
  • Document all warranty claims in progress.
  • Create RMA & RTV in system for machines under warranty.
  • Verify if parts are covered under warranty.
  • Conduct minimum quarterly inventory for accuracy.
  • Responsible to meet assigned KPI’s.
  • Perform other duties as assigned.

Benefits

  • medical
  • dental
  • vision plans
  • a 401k match
  • flexible spending
  • disability
  • life insurance
  • paid time off
  • holidays
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