Coordinator, Operations & Revenue Assurance

Warner Music•Los Angeles, CA

7d•Onsite

About The Position

The Warner Records Commercial Revenue department is responsible for all aspects of digital streaming, downloads, and physical sales to achieve the company’s revenue goals and help break new artists. The Operations & Revenue Assurance team works with digital production, marketing, and creative teams to ensure a smooth and successful release process. The Coordinator, Operations and Revenue Assurance will provide essential administrative and tactical support to our Director, Operations & Revenue Assurance. In this role, you'll be a key player in ensuring the smooth flow of our digital releases and the accuracy of our revenue reporting. You'll be managing a large schedule of releases, ensuring everything is set up correctly in supply chain systems and on platforms like Luminate for proper reporting. Your proactivity in anticipating and resolving problems before they occur will directly impact our ability to meet deadlines and drive revenue.

Requirements

Exceptional organizational skills and a keen eye for detail.
Strong communicator, both written and verbal.
Proactive and able to anticipate needs.
Able to manage multiple tasks efficiently and prioritize effectively in a fast-paced environment.
Adaptable and able to maintain composure when under pressure.
Service-oriented and happy to jump in where needed.
Able to work independently and as part of a team.
Basic understanding of administrative processes and data entry.

Nice To Haves

2+ years of experience in an administrative or coordinator role, preferably within the music or entertainment industry.
Familiarity with digital music distribution processes.
A general understanding of music terminology and concepts.

Responsibilities

Assist in the setup, delivery, and reporting attributes for Warner Records' digital releases, working closely with digital production teams.
Help manage and update Warner Records' release schedule, artist roster, and related documentation to ensure data integrity.
Provide support for the audio asset archival pilot program, assisting with cataloging and organizing session files, stems, and other pre-release materials.
Help resolve urgent metadata requests, delivery, and supply-chain issues across WMG, artist, and marketing teams.
Accurately input and verify UPCs and ISRCs in reporting systems like Luminate (formerly Soundscan, Music Connect) to ensure proper revenue tracking.
Help track and communicate the status of various projects, alerting relevant teams (e.g., Business Affairs about legal issues, Marketing & A&R about production deadlines).
Handle various administrative tasks, including scheduling meetings, organizing documents, and responding to inquiries.
Work effectively with A&R, A&R Administration, Business Affairs, Creative (Art & Video), Marketing, and Production teams.