Coordinator, Online Degree Programs: Haslam College of Business - UTK

University of TennesseeKnoxville, TN
Onsite

About The Position

Reporting to the Assistant Director of Online Degree Programs, the Coordinator provides comprehensive academic advising, admissions support, and student engagement services for current and prospective online students. This role leads day-to-day online advising operations, develops individualized academic plans, monitors student progress, and implements timely interventions to support academic success. The coordinator manages admissions review, onboarding, and matriculation processes, creates and maintains self-service student resources, and contributes to program coordination, including orientations, workshops, and engagement activities. Serving as a primary point of contact for online students, the coordinator applies institutional policies, fosters student development, and collaborates across departments to enhance student persistence, connection, and degree completion.

Requirements

  • Comprehensive academic advising
  • Admissions support
  • Student engagement services
  • Individualized academic plans
  • Student progress monitoring
  • Timely interventions
  • Admissions review
  • Onboarding processes
  • Matriculation processes
  • Self-service student resources
  • Program coordination
  • Orientations
  • Workshops
  • Engagement activities
  • Primary point of contact for online students
  • Application of institutional policies
  • Fostering student development
  • Collaboration across departments

Responsibilities

  • Provides comprehensive academic advising, admissions support, and student engagement services for current and prospective online students.
  • Leads day-to-day online advising operations.
  • Develops individualized academic plans.
  • Monitors student progress and implements timely interventions to support academic success.
  • Manages admissions review, onboarding, and matriculation processes.
  • Creates and maintains self-service student resources.
  • Contributes to program coordination, including orientations, workshops, and engagement activities.
  • Serves as a primary point of contact for online students.
  • Applies institutional policies.
  • Fosters student development.
  • Collaborates across departments to enhance student persistence, connection, and degree completion.

Benefits

  • Career development and coaching
  • Continued education
  • Extensive list of development and training possibilities
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