Coordinator of Student Well-Being

Btes•Lewiston, ME

2d•Onsite

About The Position

The Coordinator of Student Well-Being oversees the development, implementation, and assessment of health education programming including peer to peer health promotion and campus wide Well-Being initiatives. The Coordinator is responsible for supporting the work of the Integrated Well-Being Team throughout the student experience. The Coordinator of Student Well-Being also supports case management for students experiencing complex challenges. The primary responsibility of the Coordinator will be providing clinical case management for students with complex health concerns. A secondary focus of case management responsibilities for the role is providing support for students with psychiatric concerns and/or generalized case management needs. Case management is an important aspect of supporting student Well-Being.

Requirements

Bachelor’s degree required
2+ years of experience in residence life, health promotion, public health, social work, case management, or other area of higher education (including professional, graduate and/or undergraduate experience in residence life, student government, student activities, student or outdoor leadership positions, other campus offices, etc.)
Demonstrated success in supporting students from underrepresented groups, including students from historically underrepresented racial and ethnic groups, first-generation-to-college students, LGBTQ+ identified individuals, and low-income students.
Experience working in collaborative and dynamic office environments with frequently shifting tasks and priorities.
Experience in supporting success of peer to peer educational models including implementation of assessment practices.
Experience supporting young adults and their families in the transition to a residential college environment.
Experience in case management, care coordination, motivational interviewing and supporting students towards implementing and maintaining healthy behaviors.
Training and experience in facilitating mediation, conflict resolution, or other restorative practices processes.
Commitment to equity and inclusion, and serving the needs of a culturally and educationally diverse community.
Excellent judgment and awareness for interpersonal dynamics.
Strong interpersonal skills with ability to develop and maintain collegial relationships with clientele such as students, families, staff, faculty and co-workers.
Excellent communication (written, verbal & listening) skills.
Ability to effectively engage with diverse personalities and manage difficult situations.
Ability to work independently and handle multiple priorities with minimal supervision.
Strong organizational, tracking, and assessment skills including proficiency in basic data management systems and basic computer software (e.g., Microsoft Word and Excel, Power Point, WordPress [website], Google docs, email and calendaring.)
Strong problem solving skills with the ability to adapt and explore multiple avenues to a solution.

Nice To Haves

Master’s degree preferred

Responsibilities

Support the work of the Integrated Well-Being Team by developing and implementing programming, completing administrative tasks, and supporting student leadership around Well-Being initiatives.
Manage integration of best practices in social justice, identity support and development, universal design, and other inclusive practices into all aspects of community-based work.
Train and manage campus partners to provide support to student interest groups (student clubs and organizations, teams, etc.) to develop unique training and programming opportunities related to health promotion, well-being, and violence prevention.
Facilitate mission and activities of Integrated Well-Being Team to support development of proactive measures to support health promoting behaviors.
Manage partnerships including Bates Health Services, Department of Athletics, and Counseling & Psychological Services to create new opportunities for active and passive programming around topics related to health promotion, well-being, and violence prevention.
Conduct and implement annual education and data collection modules including Healthy Bates 101 & 102, Campus Pathways Study, and similar programs.
Develop and implement training modules for professional staff in residence life to facilitate ongoing learning about well-being support, health promotion and violence prevention practices for students and communities.
Oversee assessment practices for all health education programs and initiatives.
Supervises shared inboxes and communication platforms to respond to questions and concerns.
Lives in a designated on-campus apartment.
Supports the Director of Health Services and Student Well-Being to provide case management to students with complex needs, including medical case management needs.
Provide medical/psychiatric case management and general case management, to ensure the case population has adequate access to support services.
Communicates with students and concerned parents, when appropriate, to resolve issues of concern related to work as a case manager, and/or discuss care plans.
Responds in the moment to students in distress who need support connecting to additional resources.
Protects student/patient confidentiality and confidentiality of medical records.
As needed, advises and councils students who experience a substance use hospital transport to coordinate care, provide education, and provide support.
Assures equity, inclusion, access, and anti-racism as central to their work in the delivery of healthcare services to students.
Assists the Director of Health Services and Student Well-Being to support students in navigating health insurance and billing issues as well as other concerns accessing specialized care resources.
Assist the Director of Health Services and Student Well-Being to complete review and follow up on entering student health forms, and AESOP health forms.
Serve as Green Dot Trainer.
Participate in team projects that enhance the quality or efficiency of Student Affairs.
Participate in Senior Week, Commencement, Winter Carnival, and other campus wide events including events, protests, and crisis support, to provide support and student supervision as needed.
Support the Director in other projects related to operations, student well-being, and case management.
Participate in national and regional professional development opportunities to ensure the implementation and assessment of best practices related to student well-being.