Coordinator of Program Services

Hopes Promise Respite • Montclair, NJ

3d • Remote

About The Position

Hope's Promise Respite LLC provides person-centered services for children, youth, adults, and families across New Jersey. We are building reliable, compliant systems that help participants access high-quality community and respite supports. The part-time Coordinator of Program Services supports day-to-day program operations across children's, youth, and adult services. This role coordinates referrals, enrollment, schedules, staffing needs, records, family communication, and follow-up so that participants move through services smoothly and required documentation remains current.

Requirements

• Bachelor's degree in social work, psychology, education, human services, business administration, or a related field preferred.
• Experience coordinating human-services, disability-services, behavioral-health, education, healthcare, or community programs.
• Strong organization, follow-through, written communication, and relationship-building skills.
• Comfortable using Google Workspace and learning operational systems.
• Valid driver's license and reliable transportation for occasional local travel.

Responsibilities

• Coordinate referrals, intake, enrollment, service-start, and ongoing program follow-up.
• Maintain accurate participant, family, staffing, scheduling, and compliance records in approved systems.
• Communicate with families, staff, care managers, referral partners, and leadership.
• Track open cases, staffing gaps, required documents, deadlines, and next actions.
• Support staff scheduling, orientation, training coordination, and program coverage.
• Help maintain program workflows, checklists, reports, and quality-control procedures.
• Protect confidential information and follow organizational and regulatory requirements.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level