Coord of Patient Care Svcs, RN

Thomas Jefferson University•Philadelphia, PA

4d•Onsite

About The Position

The Coordinator of Patient Care Services is a professional nurse who provides patient- and family-centered care, respecting each individual’s uniqueness and addressing patients’ physical, psychological, emotional, and social needs. The role assists in leading the daily operations of a specific unit and serves as a clinical resource, lead, and role model for the patient care team. The coordinator oversees patient care standards for the designated shift and facilitates patient care delivery and flow across the continuum of care. The position also supports nursing professional development, Magnet, and Shared Governance through participation and mentoring colleagues on councils and in the Clinical Ladder program. It is a full-time evening position at Thomas Jefferson University Hospitals’ Center City Main campus in Philadelphia, Pennsylvania.

Requirements

Graduate of an accredited school of nursing; a specialized diploma is listed as the required education level.
At least 3 years of experience as a Registered Nurse in an acute care setting.
Active Registered Nurse license in the state of practice; Pennsylvania RN licensure is specified.
Effective communication skills, including the ability to accurately convey, receive, and interpret information and engage patients and families as partners in their health care.
Knowledge of patient- and family-centered practice and the ability to collaborate respectfully with patients, families, and designated care partners.
Cultural awareness and the ability to connect respectfully with people from diverse backgrounds.
Knowledge of care coordination, including integrating services from other departments or facilities for optimal patient care.
Knowledge of patient safety risks and the ability to take steps to reduce them.
Knowledge of medication administration and prescription practices for patient treatment and continuing care.
Knowledge of discharge planning and the ability to anticipate post-discharge needs and arrange follow-up care.
Knowledge of patient assessment and nursing diagnosis or clinical judgment, including analyzing symptoms and identifying appropriate resolutions.
Knowledge of health information documentation and the ability to record relevant clinical information in written or electronic form.
Ability to meet the physical demands of the position, including lifting and carrying 40–50 pounds, frequent to continuous standing and walking, and role-related activities such as kneeling, bending, squatting, and performing CPR.

Nice To Haves

Bachelor’s degree in nursing (BSN), or completion of a BSN or appropriate advanced degree within 3 years of hire, is strongly preferred.
Specialty certification is preferred; if certification is required for a specific unit, it must be obtained within six months of hire.

Responsibilities

Interact with co-workers, visitors, and other staff in a manner consistent with Jefferson’s values.
Recognize patients and their families or designated care partners as partners in safe, compassionate, and coordinated care, respecting personal preferences, priorities, needs, and cultural beliefs and values.
Communicate with and support interprofessional teams and services, patients, families, and designated care partners.
Serve as a clinical resource on policies and procedures, patient care standards, performance improvement, and risk management issues.
Collaborate with medical staff to support consistent interdisciplinary plans of care and quality patient care.
Assess patient needs and recommend care based on physical, psychosocial, cultural, age-related, and functional considerations.
Facilitate timely patient throughput, including admissions, transfers, and discharge optimization on the designated unit.
Participate in plan-of-care rounds when applicable under service and unit protocols.
Provide timely Smart Square and applicable on-call schedules; monitor staff schedules and staffing levels to meet patient care needs.
Resolve customer and physician issues and complaints effectively and promptly.
Authorize overtime or schedule changes as necessary to fill shifts.
Complete payroll in collaboration with the Nurse Manager and provide Smart Square volumes and adjustments to reflect staffing variances.
Collaborate with the Nurse Manager to evaluate, maintain, and improve patient care team member performance.
Help implement changes in clinical practice and evaluate nursing practice quality and effectiveness to ensure alignment with organizational, departmental, and unit goals.
Support nursing professional development, Magnet, and Shared Governance through participation and mentoring colleagues on councils and in the Clinical Ladder program.
Provide patient care support when necessary.

Benefits

Medical insurance, including prescription coverage
Supplemental insurance
Dental insurance
Vision insurance
Life and AD&D insurance
Short- and long-term disability insurance
Flexible spending accounts
Retirement plans
Tuition assistance
Voluntary benefits, including access to group insurance rates and discounts
Tuition discounts at Thomas Jefferson University after one year of full-time service or two years of part-time service
Access to medical insurance, including prescription coverage, for all colleagues, including per diem colleagues