Coordinator of Military-Affiliated Advising

Austin Peay State University • Clarksville, KY

7h • Onsite

About The Position

This role serves as a primary point of contact for academic advising, transition support, and student success initiatives for military-affiliated undergraduate students enrolled through the Austin Peay Center at Fort Campbell. The coordinator supports student progress by combining proactive advising practices with a working knowledge of admissions, financial aid, military education benefits, and ArmyIgnitED systems. The position plays a key role in retention and persistence initiatives by developing advising plans, monitoring student progress, and collaborating with campus partners.

Requirements

• Ability to understand and act within APSU policies and academic standards as well as FERPA regulations.
• Ability to communicate effectively and appropriately with students, families, faculty, and colleagues.
• Demonstrated commitment to supporting diverse populations in a university setting.
• Proficiency with technology including Microsoft Office Suite, Banner, AP OneStop, Slate, and DegreeWorks.
• Ability to multitask, maintain accurate records, and provide student-centered service.
• Ability to maintain confidentiality and work independently and collaboratively.
• Bachelor’s degree from an accredited college or university.
• Computer literacy and ability to navigate multiple platforms.
• Ability to work flexible hours, including occasional evenings and weekends.

Nice To Haves

• Master’s degree in student affairs, counseling, education, or a related field.
• Experience in higher education advising, admissions, or student support services.
• Experience working with or advising military-affiliated populations.
• Familiarity with ArmyIgnitED, VA Education Benefits, and MyCAA.
• Knowledge of military structure, military-affiliated student challenges, and resources.

Responsibilities

• Deliver proactive academic advising for military-affiliated students using Appreciative Advising and individualized plans.
• Guide students in degree planning, major selection, and academic progress while collaborating with faculty and support services to promote persistence and graduation success.
• Provide academic advising to military-affiliated students across undergraduate programs.
• Implement Appreciative Advising and other proactive advising frameworks to promote persistence and retention.
• Develop individualized advising plans for new, transfer, continuing, and at-risk students.
• Guide students in interpreting degree plans and staying on track for timely graduation.
• Advise students on selecting, declaring, or changing academic majors.
• Support students experiencing academic difficulty and connect them with appropriate campus resources.
• Serve as a liaison with faculty and student support departments to enhance student success.
• Provide comprehensive guidance to military-affiliated students, helping them navigate ArmyIgnitED, Tuition Assistance, VA, and MyCAA benefits.
• Ensure informed academic and financial decisions through proactive communication, policy expertise, and progress tracking with Slate, Banner, and DegreeWorks.
• Guide military-affiliated students through complex educational systems and benefit programs to support informed academic and financial decisions.
• Assist students in navigating ArmyIgnitED technology and Tuition Assistance processes.
• Provide support for students using Veterans Education Benefits (VA) and MyCAA.
• Communicate regularly with prospective students about required documents and next steps for admissions and funding.
• Track student progress using Slate, Banner, DegreeWorks, and internal reports.
• Maintain up-to-date knowledge of APSU policies, military education policies, and related timelines.
• Maintain working knowledge of APSU policies, military education policies, and timelines.
• Support enrollment and transition of military-affiliated students through outreach events, admissions counseling, and personalized onboarding.
• Assist with applications, funding options, and transcript reviews to ensure a smooth start at APSU.
• Participate in recruitment events and briefings for incoming military-affiliated students.
• Support student enrollment and transitions by engaging in outreach, recruitment events, and personalized onboarding services.
• Counsel prospective students on admissions, academic programs, and funding options.
• Assist students with application processes and maintain communication throughout onboarding.
• Review unofficial transcripts and Joint Services Transcripts (JSTs) for preliminary credit evaluations.
• Support center operations and team culture through collaboration, training, and professional growth.
• Stay current with policies, technologies, and best practices while assisting with onboarding and contributing to student success initiatives.
• Contribute to a positive and collaborative team environment while supporting center operations, professional growth, and effective communication.
• Stay current with university academic policies, technology updates (e.g., DegreeWorks, Banner, AP OneStop), and best practices in student success.
• Participate in university and external trainings, workshops, and conferences that support professional growth and enhanced student support.
• Engage in self-directed learning and ongoing professional reflection to improve service to students.
• Help onboard and support student employees and new colleagues.
• Collaborate with team members on persistence initiatives and communication strategies.
• Remain informed of APSU academic program changes and updates.
• Participate in regular staff meetings and contribute to a positive, student-centered team culture.
• Perform other job-related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level