Coordinator of Civic Engagement and Service Learning

Maryland Connect

13d

About The Position

The Coordinator of Civic Engagement and Service Learning supports the development, coordination, and assessment of civic engagement and service-learning initiatives that connect academic learning with community-based experiences. The position collaborates with faculty, students, and community partners to implement high-impact practices that foster civic responsibility, community impact, and student success. The Coordinator manages day-to-day operations of service-learning programs, coordinates community partnerships, supports faculty integrating service into coursework, and ensures that civic engagement opportunities are accessible, well-documented, and aligned with institutional priorities and accreditation expectations.

Requirements

Bachelor’s degree in social work, education, public administration, nonprofit management, higher education, or a closely related field.
Two to four years of professional experience in civic engagement, community outreach, nonprofit programming, or service-learning in a higher education or community-based setting.
Knowledge of service-learning pedagogy, community engagement models, and high-impact educational practices.
Understanding of community partnership ethics, reciprocity, and asset-based community development.
Strong organizational and project management skills, including the ability to coordinate multiple programs and events simultaneously.
Excellent interpersonal and relationship-building skills to work effectively with students, faculty, and community stakeholders.
Clear written and verbal communication skills, including the ability to deliver presentations and training and prepare reports.
Ability to collect, analyze, and present participation and outcome data to support assessment and program improvement.
Demonstrated commitment to diversity, equity, inclusion, and community empowerment.
Proficiency in Microsoft Office Suite and student engagement or volunteer management platforms.
Ability to lift and carry small parcels, packages, and other items as needed for outreach to student events.

Nice To Haves

Master’s degree in a related field.
Experience coordinating volunteers, managing community partnerships, or supporting experiential learning initiatives.
Experience working with diverse and underrepresented student populations.

Responsibilities

Coordinate civic engagement and service-learning opportunities for undergraduate students, including volunteer placements, community-based projects, and campus service initiatives.
Recruit, train, and support students participating in community engagement activities.
Plan and facilitate service days, community events, and civic engagement programming throughout the academic year.
Maintain participation records and track student engagement hours for reporting, recognition, and assessment purposes.
Collaborate with faculty to integrate service-learning components into academic courses across disciplines.
Provide logistical and pedagogical support for faculty developing or revising service-learning syllabi, assignments, and reflection activities.
Assist in developing workshops and training sessions on best practices in service-learning and community-based teaching.
Support assessment of service-learning outcomes related to student learning, civic development, and community impact.
Establish and maintain relationships with nonprofit organizations, schools, and community agencies to identify appropriate and meaningful service placements for students.
Coordinate community partner onboarding, agreements, and communication to ensure mutual expectations and compliance with university policies.
Conduct periodic site visits and evaluations to ensure quality placements and student safety.
Maintain accurate records of community partnerships, memoranda of understanding, risk documentation, and student participation.
Assist in preparing reports and data summaries related to civic engagement participation, outcomes, and institutional reporting requirements.
Support marketing and outreach efforts to promote civic engagement opportunities through campus communication channels, social media, and events.
Participate in Office of Experiential Learning initiatives, campus events, and assessment activities.
Perform other duties as assigned.