Coordinator, Night Warehouse

US Foods•Billings, MT

3d•$17 - $29•Onsite

About The Position

The Coordinator, Night Warehouse supports general warehouse operations and inbound and/or outbound functions, with duties varying by shift. The role prepares and processes routine forms, reports, and documents; communicates with internal and external customers; responds to inquiries and requests; and collects and enters operational data used to track warehouse performance. Inbound responsibilities include scheduling vendor receiving appointments, updating the delivery appointment sheet, checking inbound drivers in and out, assigning receiving doors, and preparing and confirming purchase orders. Outbound responsibilities include checking returns and credit slips, returning orders to the appropriate picking slots, investigating picking errors and missing products, helping resolve selecting and shipping issues, completing outbound paperwork and reports, and updating the master storage report. The work is primarily performed at a desk in a US Foods office-based environment, with occasional work in normal warehouse settings, including cooler and freezer areas where temperatures may be as low as -5 degrees. The schedule is Sunday through Thursday, 4:30 PM until work is complete, with five 8-hour shifts per week. Peak summer season may require longer days and some Friday work.

Requirements

At least two years of experience in warehouse and delivery procedures.
High school diploma or GED/equivalent.
Effective verbal and written communication skills.
Excellent telephone and customer service ability.
Strong math, analytical, and organizational skills, with close attention to detail.
Basic computer skills and good knowledge of Microsoft Word, Excel, Access, and Outlook.
Problem-solving and critical-thinking abilities to solve problems of limited scope.
Strong teamwork skills and ability to support others in the department and division.

Nice To Haves

Preferred experience with SAE, Truck Builder, Red Prairie, Kronos, Incentive/Component Pay, Road Net, XATA, Shopfax, Tandem, PowerDock equipment inventories, and warranties.

Responsibilities

Prepare and process routine inbound and outbound forms, reports, and documents in accordance with standard procedures.
Communicate with internal and external customers, respond to inquiries and telephone calls, and research information in response to requests.
Collect, track, and enter operational metrics, including shorts, mispicks, dump/damage, service level, and associate overtime.
Schedule vendor appointments for inbound freight according to warehouse capacity and prepare and update the daily delivery appointment sheet.
Check inbound drivers in and out and assign receiving doors to inbound carriers.
Prepare purchase orders for receiving and confirm purchase orders.
Check returns and credit slips and assemble returned orders for return to the proper picking slot.
Investigate picking errors and locate missing products.
Work with warehouse personnel to resolve selecting and shipping issues.
Complete outbound paperwork and reports for the selecting crew, route loading, drivers, and trucks received at night.
Update the master storage report.
Perform other duties as assigned by the manager.