About The Position

The Coordinator, New Student & Family Programs (Family Programs) provides leadership, direction, and coordination for the family orientation program, including curriculum design, collaboration with campus partners, assessment, and program logistics. The role expands communications to families through CampusESP, Slate, the NSFP website, and social media; supports Towson Family Network programs and events; and helps plan and execute Family Weekend and Welcome to TU. The coordinator serves as the primary contact for evening social programs in coordination with Student Activities and supervises graduate student summer interns while supporting Orientation Leader staff supervision throughout the year and managing their supervision during family programs. The position includes occasional evening and weekend work. Telework may be available up to two days per week after 90 days of service in good standing. Other duties may be assigned.

Requirements

  • Bachelor’s degree.
  • One year of work-related experience.
  • Demonstrated skills in problem solving, program and/or event management, and public speaking.

Nice To Haves

  • Master’s degree in higher education, counseling, or a related field.
  • Proficiency in Salesforce, graphic design, and video skills.
  • Experience working with orientation, family programs, marketing/communications, and/or undergraduate admissions.

Responsibilities

  • Provide leadership, direction, and coordination for the family orientation program, including curriculum design, campus partner collaboration, assessment, and logistics.
  • Expand family communication campaigns through CampusESP, Slate, the NSFP website, and social media.
  • Support planning and execution of Towson Family Network programs and events, including monthly meetings and calls, campus partnerships, and communications.
  • Support planning and execution of Family Weekend.
  • Serve as the primary point of contact for evening social programs in coordination with Student Activities.
  • Supervise graduate student summer interns.
  • Support year-round supervision of Orientation Leader staff and manage their supervision during family programs.
  • Participate in planning and executing Welcome to TU.
  • Perform other duties as assigned.
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