Coordinator, Naven Health Intake

Naven Health•Jackson, MS

1d•$16 - $23•Onsite

About The Position

Delivering an exceptional infusion experience, everywhere. Delivering on our unyielding commitment, always. Naven Health is a nationwide home infusion nursing network and clinical platform focused on delivering specialized, truly exceptional infusion care. With over 1,600 team members, including over 1,500 nurses, we are a company aligned to the values of the nurses at our center – to provide an exceptional infusion experience, everywhere. Naven Health delivers home infusion services for a broad range of specialized therapies, as well as clinical trial services and special programs for pharmaceutical manufacturers. Joining the Naven Health team means being a part of a dynamic and growing organization that is dedicated to our customers, our teammates, and the patients we serve.

Requirements

High School Diploma
Minimum 6 Months of direct customer service experience.
Good time-management skills with the ability to handle various open referrals simultaneously
Excellent verbal, written communication skills and critical thinking skills
Communicate in a timely manner
Ability to work on a personal computer or laptop computer for extended periods of time.
Occasional bending, stooping, reaching

Nice To Haves

Previous healthcare intake experience
Minimum of 6 months - 1 year of healthcare experience.

Responsibilities

Collect, review, and input all referrals received in a timely manner.
Possess excellent communication and written skills to effectively and professionally speak to employees, patients, and customers.
Work collaboratively with other members of the intake team in an organized manner to accomplish daily intake goals.
Answer all calls coming into Naven in a professional and courteous manner, and transfer to appropriate team members.