Coordinator, Naven Health Intake

Naven Health•Jackson, MS

2d•$16 - $23•Onsite

About The Position

The Intake Coordinator is a vital part of the customer referral process and is responsible for the timely entry of all new referrals provided to company. An effective Intake Coordinator should be able to communicate efficiently and stay organized in a fast-paced environment.

Requirements

High School Diploma
Minimum 6 Months of direct customer service experience.
Good time-management skills with the ability to handle various open referrals simultaneously
Excellent verbal, written communication skills and critical thinking skills
Communicate in a timely manner
Ability to work on a personal computer or laptop computer for extended periods of time.
Occasional bending, stooping, reaching

Nice To Haves

Previous healthcare intake experience
Minimum of 6 months - 1 year of healthcare experience.

Responsibilities

Collect, review, and input all referrals received in a timely manner.
Possess excellent communication and written skills to effectively and professionally speak to employees, patients, and customers.
Work collaboratively with other members of the intake team in an organized manner to accomplish daily intake goals.
Answer all calls coming into Naven in a professional and courteous manner, and transfer to appropriate team members.