Coordinator - Membership

South Sound YMCA•Shelton, WA

4d•$26 - $26•Onsite

About The Position

This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living and social responsibility. Under the supervision of the Director, this person will be responsible for honest, efficient, timely, and accurate accomplishment of the responsibilities of this position. The Membership Coordinator will understand and communicate the YMCA mission, values, character development emphasis and member service commitment in all aspects of the Membership Department.

Requirements

Must be at least 21 years of age or older.
Flexibility to work evening shifts and weekends to provide consistent leadership coverage during evening facility operations, with flexibility to support required leadership meetings, trainings, and special events.
Proven ability to develop, train and lead a highly engaged staff.
Demonstrated ability to communicate effectively with internal and external stakeholders at all levels of the organization.
Strong organizational and time management skills.
Ability to adapt to a dynamic and fast-paced work environment.
Commitment to the values and mission of the Association.
Current Child & Infant and Adult CPR, AED and First Aid must be obtained within 30-days of hire and be current throughout length of employment.
South Sound YMCA’s - New Employee Orientation must be obtained within 45-days of hire.

Nice To Haves

Supervisory experience preferred.

Responsibilities

Develop, train and lead a highly engaged Welcome Center staff at Association branches.
Develop, implement and provide to all new staff comprehensive training in CORE operations, Y membership and programs.
Perform all the duties of a Member Services Representative and assist, if needed, for staff absences.
Attend all staff meetings and assist Membership Program Director where needed.
Maintain a high knowledge base of current programs, sales initiatives and special events.
Assist Membership Program Director in addressing member concerns and resolving member complaints.
Support the Membership Program Director and other surrounding departments.
Provide back up if needed.
Support and/or assist in the coordination of special events.
Participate in the Annual Campaign on a staff team and attend events as assigned by campaign staff leader.
Attend leadership team meetings.
All other duties as assigned.