Coordinator Marketing Support

Hilton Grand Vacations • Las Vegas, NV

4d

About The Position

The Marketing Support Coordinator supports Hilton Grand Vacations’ marketing operations by recording guest tour presentation reservations and serving as a communication hub for marketing and in-house teams. The role works the night shift and helps monitor tour flow while providing responsive, detail-oriented service to team members.

Requirements

• Computer literacy and excellent typing skills; 10-key skills preferred.
• Proficiency with Microsoft Office, including Excel and Outlook.
• Experience answering phones and providing excellent customer service.
• Ability to multitask while remaining detail-oriented.
• Excellent job attendance.
• Ability to work nights.

Nice To Haves

• Previous timeshare experience.
• Previous high-end or luxury customer service experience.

Responsibilities

• Accurately record guest tour presentation reservations in the system for the Hotel Marketing and In-House Teams.
• Serve as the first point of contact for Marketing and In-House Team Members.
• Assist Marketing Management with monitoring and advising tour flow.
• Coordinate communication among Marketing Departments, including Hotel Marketing, In-House Marketing, Gifting, and Hosts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed