Coordinator, Manufacturing

Brother International Corporation•Bartlett, TN
•Onsite

About The Position

The Coordinator, Manufacturing provides support to the Technical Solutions Service Department across a variety of areas including operations, inventory, finances, and administrative tasks. This position coordinates departmental purchasing and ordering activities, inventory movements, production order processing, financial and month-end activities, environmental KPI reporting, document management, and other operational requirements. The Coordinator works cross-functionally with Service, Warehouse Operations, Distribution, Finance, Purchasing, and other internal stakeholders to ensure transactions, inventory movements, documentation, reporting, and departmental activities are completed accurately and on time. The position also analyzes inventory requirements and operational data to support appropriate inventory levels, improve departmental efficiency, and ensure effective execution of Service Department activities.

Requirements

  • High School Diploma (or G.E.D.) High School Diploma, GED, or Equivalent
  • Associate's Degree (or equivalent experience) Business Administration, Supply Chain, Operations, or related degree
  • Experience working in administrative, operational, purchasing, inventory, or related roles within a warehouse, distribution, service, or similar operational environment
  • Microsoft Office Suite, including Excel, Outlook, Word, and PowerPoint
  • Effectively utilize enterprise business systems and departmental applications
  • Knowledge of SAP or a comparable ERP system
  • Knowledge of procurement/purchasing platform (Zycus preferred)
  • Knowledge of electronic document-management system (OnBase preferred)
  • Strong written and verbal communication skills
  • Strong organizational, prioritization, and time-management skills with the ability to manage multiple responsibilities and deadlines
  • Strong analytical, problem-solving, and critical-thinking skills
  • High level of accuracy and attention to detail when processing transactions, maintaining records, and analyzing information
  • Ability to build and maintain effective working relationships with cross-functional stakeholders
  • Demonstrated initiative and ability to work independently while contributing effectively within a team environment
  • Strong follow-up skills with the ability to identify issues and drive activities through completion
  • Customer-focused approach with a commitment to responsive and professional service
  • Ability to adapt to changing business requirements and adjust priorities accordingly
  • Ability to handle departmental financial, purchasing, and operational information with appropriate confidentiality and discretion

Nice To Haves

  • Zycus preferred
  • OnBase preferred

Responsibilities

  • Coordinate departmental inventory and material requirements to support Service operations.
  • Coordinate inventory movements associated with completed projects, repackable goods, warehouse-damaged products, and other Service Department requirements.
  • Work cross-functionally with Service teams, warehouse personnel, and other distribution centers to coordinate and communicate incoming and outgoing inventory transfers.
  • Analyze carton, parts, and other Service-related inventory requirements and forecast demand to support appropriate inventory levels.
  • Review weekly inventory levels and recommend actions to reduce excess inventory and unnecessary SKUs.
  • Request, coordinate, and monitor cycle counts for Service Department inventory and follow up on identified discrepancies.
  • Assist with the creation, processing, maintenance, and closure of SAP production orders for applicable Service Department activities.
  • Investigate and coordinate resolution of inventory, transactional, and operational discrepancies with appropriate stakeholders.
  • Provide operational support for departmental projects, initiatives, and continuous improvement activities.
  • Coordinate and process departmental purchasing and ordering requirements.
  • Create and process purchase requisitions and purchase orders through Zycus for departmental supplies, materials, and services.
  • Monitor purchase requisitions, purchase orders, and other purchasing activities to ensure timely processing and fulfillment.
  • Follow up with internal stakeholders and suppliers, as appropriate, to resolve purchasing, delivery, invoicing, and documentation issues.
  • Maintain accurate purchasing records and supporting documentation in accordance with established departmental and company procedures.
  • Coordinate with Purchasing, Finance, and other stakeholders to resolve transactional discrepancies and support departmental requirements.
  • Perform system transactions required to support month-end chargebacks and departmental P&L activities.
  • Assist with maintaining departmental financial records and supporting documentation to ensure accuracy and completeness.
  • Review applicable transactions and documentation for accuracy and coordinate correction of identified discrepancies.
  • Support month-end financial activities and reporting requirements within established deadlines.
  • Maintain accurate SAP production order and other applicable system information supporting departmental operations.
  • Coordinate with Finance and other internal stakeholders regarding departmental financial transactions and reporting requirements.
  • Prepare, maintain, and report the department's monthly environmental KPIs.
  • Maintain departmental records, reports, work instructions, and supporting documentation.
  • Upload, organize, and maintain required documents within OnBase and other approved document-management systems.
  • Develop and maintain work instructions for recurring departmental processes and responsibilities.
  • Provide backup support for administrative, operational, and project-related responsibilities.
  • Support special projects, reporting requests, and other departmental activities as assigned.

Benefits

  • health insurance
  • vision insurance
  • dental insurance
  • 401(k) retirement savings plan with employer match
  • educational assistance program
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