Coordinator, Leaves & Accommodations

Carvana • Tempe, AZ

2d • Onsite

About The Position

Carvana’s People Operations (POps) team is the engine room of our organization. Within HR Operations, the Leaves & Accommodations Team works to compassionately and effectively manage leave and accommodation requests, balancing business needs with employee well-being during life’s most critical transitions.
As a Coordinator, Leaves & Accommodations, you will play an essential entry-level role on our team by supporting the daily execution and administrative lifecycle of our Leave of Absence (LOA) and Americans with Disabilities Act (ADA) processes. Working closely with Leaves Specialists and HR Operations leaders, you will leverage your customer service orientation, organizational skills, and strict attention to detail to ensure seamless support for Carvana team members nationwide.
This is a fully on-site position, Monday through Friday, at our corporate HQ in Tempe, Arizona.

Requirements

• 1+ years of professional experience in an HR, Administrative, or Customer Support capacity.
• Basic familiarity or strong willingness to learn leave regulations (FMLA, ADA, PWFA, and state-specific paid leave laws).
• High level of accuracy, self-motivation, organizational skills, and keen attention to detail.
• Exceptional written and verbal communication skills, with professional email etiquette when handling confidential data.
• Ability to navigate multiple software platforms efficiently (experience with Workday, AbsenceSoft, Slack, or Google Workspace is a plus).
• Ability to maintain absolute discretion and confidentiality regarding employee medical and personal information.
• Must be able to read, write, speak, and understand English.

Nice To Haves

• experience with Workday, AbsenceSoft, Slack, or Google Workspace is a plus

Responsibilities

• Monitor and triage the central Leaves inbox daily. Respond to routine team member inquiries regarding medical, parental, personal, and state leaves, and escalate complex cases to Leaves Specialists.
• Execute daily administrative intake processes for Leave of Absence and accommodation requests across internal systems (AbsenceSoft and Workday).
• Collect, log, and maintain accurate leave-related medical notes, forms, and compliance documentation, ensuring chronological notation and legal confidentiality.
• Partner with Workers’ Compensation Coordinators, direct leaders, and Leaves Specialists to assist with Return-to-Work workflows, confirming team member return status and updating records within 24–48 hours.
• Supports with sustaining operational timeframes to ensure consistent 2-day and 5-day action windows for leave eligibility and accommodation notices.
• Partner cross-functionally with all Leaves Specialists, HR Operations, Benefits, Payroll, and site leadership to drive administrative tasks to completion.
• Share feedback on friction points to help streamline processes, administrative templates, and communication workflows.

Benefits

• Medical, Dental, and Vision benefits.
• 401K with company match.
• A multitude of perks including student loan payments, discounts on vehicles, benefits for your pets, and much more.
• A great wellness program to keep you healthy and happy both physically and mentally.
• Access to opportunities to expand your skill set and share your knowledge with others across the organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed