Coordinator I-Facility Operations (Recreation Center) INTERNAL ONLY

Associated Students, Inc.•San Luis Obispo, CA

2d•$78,139 - $125,023•Onsite

About The Position

The Coordinator I—Facility Operations (Recreation Center) supports the safe, efficient, and welcoming operation of the Cal Poly Recreation Center, Doerr Family Field, Anderson Aquatic Center, and the Cal Poly Sports Complex. The role provides leadership to the team of student staff who oversee daily facility operations, customer service, and incident response, ensuring consistent standards and a positive experience for all users. Through hands-on guidance and training, the position helps maintain well-managed, accessible spaces across ASI-managed facilities. This position is based at the Cal Poly in San Luis Obispo, CA.

Requirements

Graduation from a four-year college or university (8 years applicable experience may be substituted for educational requirement)
Must hold a valid, current U.S. driver’s license.
Current American Red Cross certification (or equivalent) in the following: Adult First Aid, CPR, and AED is required within 30 days of hire, training provided by ASI.
Minimum three (3) years of experience, five (5) years preferred, that demonstrates the ability to perform the essential functions of the job.
Minimum two (2) years of experience overseeing daily facility operations in a collegiate recreation, recreational sports, or comparable recreation facility.
Experience in event operations, logistics, or operational coordination preferred.
Experience in budgeting and fiscal management.
Supervisory experience required.
Knowledge of daily operations, safety protocols, and customer service practices in a facility environment.
Strong leadership skills to train, mentor, and develop student staff.
Strong judgment and decision-making skills in a fast-paced environment.
Ability to prioritize tasks, manage changing facility needs, and respond effectively to incidents.
Strong communication skills, with the ability to build collaborative working relationships with staff, students, and campus partners.
Ability to interpret and enforce policies, maintain accurate documentation, and support safety and risk management practices.
Ability to remain adaptable and solutions oriented.
Proficiency with Microsoft Office applications and administrative systems.
Satisfactory completion of a background check (including a criminal records check) is required for employment.

Nice To Haves

Experience in event operations, logistics, or operational coordination preferred.

Responsibilities

Directly supervise the Student Manager—Facility Supervision (Recreation Center) and Facility Supervisors (Recreation Center), covering the Cal Poly Recreation Center and fields.
Support daily operations and scheduling at the Recreation Center, Doerr Family Field, Anderson Aquatic Center, and the Cal Poly Sports Complex.
Serve as the main point of contact for Anderson Aquatic Center for schedule verification, marketing plan submissions, reservation confirmations, and general oversight.
Ensure facilities are properly opened, closed, and monitored.
Develop, coordinate, plan, and implement facility signage and communications regarding facility closures, notifications, and access for assigned ASI-managed facilities.
Respond to operational issues, customer service needs, and unexpected incidents during open hours of operation.
Provide on-the-ground support to maintain a safe, welcoming, and well-functioning environment for users.
Review and approve incident and injury reports, facility documentation, and operational updates.
Purchase facility supplies and materials related to daily facility operations.
Support departmental budget planning and purchasing processes.
Manage vendor relationships.
Manage and update door codes and facility access for departmental staff.
Represent Facility Operations in cross-departmental meetings.
Train and support student staff in their oversight of daily operations, customer service, event support, and safety practices across assigned ASI-managed facilities.
Develop and manage student staff schedules to ensure adequate facility coverage.
Facilitate trainings, workshops, shift huddles, and one-on-one check-ins to support staff performance.
Promote a positive learning environment that supports leadership growth and skill-building.
Support student staff success through ongoing coaching, performance feedback, and accountability.
Maintain the Facility Supervisor training manuals and safety protocols.
Serve as a point of contact for student staff responding to incidents, injuries, emergencies, and safety concerns.
Escalate critical incidents and injuries requiring EMS response to appropriate stakeholders and facilitate post-incident staff debriefs.
Coordinate ongoing scenario-based safety training for Facility Supervisors to simulate emergencies and train for improved response.
Review and revise program safety plans.
Ensure consistent application of safety protocols, emergency procedures, and reporting standards.
Identify operational risks, recommend improvements, and support mitigation strategies across facilities.
Plan workflows and timelines for facility operation training cycles and staffing needs.
Support the Assistant Director—Facility Operations (Recreation Center) in planning for seasonal, event-driven, and high-demand facility needs.
Gather and assess facility feedback to inform improvements.
Recommend updates to procedures, training materials, safety protocols, and operational systems.
Assist with departmental reporting efforts.
Work with ASI Event Management to coordinate operational plans for events and programming needs.
Collaborate with programming staff to ensure facility readiness for programs and events.
Support the maintenance team by managing the operation of the pool vacuum and responding to facility impacts when pool operations are interrupted.
Coordinate and track certification statuses for Facility Supervisors with the ASI Safety Team.
Collaborate with the Coordinator I—Safety to review and revise risk management guidelines for assigned ASI-managed facilities.
Support the planning and execution of Recreational Sports student and full-time staff training events.
Assess rate sheets and block schedules on an annual basis with the support of the Coordinator I—Event Scheduling and Logistics.
Coordinate with Conference and Event Planning and conduct outreach to off-campus groups to support additional reservations at Anderson Aquatic Center.
Represent ASI on the Student Manager Development Team (SMDT).
The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in ASI policy as a condition of their employment.
Other duties as assigned.