Coordinator, Human Resources

Concentra•Addison, TX

11d

About The Position

The Human Resources Coordinator is responsible for providing human resources support to the organization to achieve its long-term vision and strategic initiatives, as well as meet the needs of the day-to-day operations. Concentra is recognized as the nation’s leading occupational health care company. With more than 40 years of experience, Concentra is dedicated to our mission to improve the health of America’s workforce, one patient at a time. With a wide range of services and proactive approaches to care, Concentra colleagues provide exceptional service to employers and exceptional care to their employees.

Requirements

Bachelor’s degree from an accredited college or university or equivalent education and experience
In lieu of higher education, the ratio is 1:1 meaning one year of college equals one year of work experience and vice-versa.
Customarily has at least one (1) year of applicable experience in benefit administration administration, and / or basic HR functions.
Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
Ability to prioritize, handle multiple projects, and complete assignments in a timely fashion under frequent and numerous deadlines
Must be detail-oriented with expertise in problem solving, observation, group dynamics, and interpersonal relations
Good judgment and effective decision-making skills are required
Ability to handle sensitive and confidential information with mature judgment and integrity at all times
Proficient with Microsoft Office Suite and HRIS database
Excellent written, verbal and interpersonal communication skills required
Ability to work with a diverse population while delivering high quality, customer focused service

Nice To Haves

Experience in a healthcare organization is preferred.
Prior experience in a multi-state organization with exposure to related state law preferred.

Responsibilities

Demonstrates behaviors consistent with the Mission Statement, Core Values of the organization, and consistently demonstrates a commitment to customer service excellence.
Ensures compliance with all established company policies and procedures.
Provides administrative human resources support for the Organization. Support services include, but are not limited to personnel file maintenance, licensure tracking and maintenance, benefits, payroll administration, corporate compliance, workers’ compensation, leave process, accommodations, exit interviews, and onboarding.
Ensures accurate and timely completion of the new hire paperwork, I9's and reverifications.
Facilitates in the processing of terminations, salary adjustments, status changes, as well as providing next steps in unemployment claims and state specific requirements.
Supports and consults with team regarding employee inquiries, investigations, and organizational effectiveness.
Compiles information and materials that may involve extensive research and include highly confidential and sensitive information.
Implements and communicates new or updated processes or policies to the field.
Maintains accurate, complete, and organized records, reports, files, and other documentation including tracking, organizing, and auditing this information in a timely manner.
Performs other duties or special projects as assigned under the supervision of the Director of Workforce Compliance