Coordinator- Housing Program/ A Way Home

North East Kingdom Community Action•Newport, VT

8d•Hybrid

About The Position

Coordinators at NEKCA lead and organize to integrate and streamline services throughout our agency and with regional partners. Coordinators are highly collaborative and great communicators. They are responsible for facilitating programming and implementing human-centered services across all levels of programming. Coordinator responsibilities may include programmatic oversight, grant reporting, and ensuring smooth operations at service locations in support of the Program Manager and/or Director. This is a position is a Housing Coordinator for the Housing and Homelessness Services Program in the Economic and Community Based Services Department which primarily supports participants with securing safe shelter and working with them to find permanent housing.

Requirements

Must have excellent communication and interpersonal skills.
Must be able to maintain good relations with participants, other staff, and members of the community.
Must have knowledge of basic computer skills and record keeping, including spreadsheet applications.
Proficiency in Microsoft Office products and database management systems.
This position is considered a mandated reporter.
Must be responsible, self-motivated, self-initiated, may need to work flexible hours (program dependent)
Demonstrate positive problem-solving skills in stressful situations.
Demonstrate the ability to work effectively as part of a team.
Demonstrate familiarity with, and sensitivity to the challenges faced by low-income individuals, and some knowledge of the community and available resources to address them.
Maintain confidentiality.
BA (preferred)
1-2 relevant experience required; 3-4 years preferred
Employees in this role are required to undergo a background check in accordance with NEKCA policy, which may include verifying education, employment history, criminal background and driving records.
This position requires that employees possess a valid driver's license, favorable driving record results and have access to dependable transportation.

Nice To Haves

BA (preferred)
3-4 years preferred experience

Responsibilities

Perform intake per requirements of NEKCA/grantor.
Determine and verify eligibility for all applicants in accordance with program guidelines
Collect and report all data accurately and timely into GoEngage to meet program deadlines
Assess participants in crisis to determine immediate needs and develop plan for response, including referrals (interagency and external)
Work collaboratively with community partners to address needs of low-income households
Understand and follow all program guidance and policies
Provide programmatic support to work team as designated by Program Manager
Provide Program Manager/ Coordinator II with regular updates
Attend and participate in staff, agency and community meetings deemed necessary for job performance
Works with participants to develop a long-term comprehensive, self-driven plan to aid in achieving self-identified goals.
Regularly meet with participants to assess family needs and progress on meeting self-identified goals.
Work with participants and landlords to negotiate gaining and maintaining residence.
Provide tenancy education and navigation of housing assistance supports
Ensure that the participants is engaged in multi-faceted services to support all determinants of health to support whole household outcomes.
Explore employment pathways in collaboration with community partners.
Street outreach to meet with participants at encampments, shelter sites, or other community-based locations.
Provide Home Visits for participants to support with maintaining housing.
Complete all required trainings and professional development.
Represent NEKCA in public and advocate for its mission.