Coordinator, Hosting & Visitor Services (Term)

The Banff Lake Louise Tourism Bureau•Banff, AB

About The Position

The Coordinator, Hosting & Visitor Services supports the delivery of hosting and visitor services activities across two teams on a seasonal basis. This role is primarily responsible for executing defined administrative, coordination, and operational tasks that align with the destination’s operational and visitor-facing priorities. From October to April, the Coordinator supports the Market Strategy & Experience Development team in the coordination and delivery of media, influencer, trade, and stakeholder visits. This includes building detailed, compelling itineraries and tracking budget allocations, as well as coordinating the administrative and logistical aspects of in-destination activities, site visits, and hosted experiences that highlight Banff & Lake Louise. From May to September, the Coordinator supports the Visitor Services team. They provide operational coordination and leadership support for Visitor Services, oversee Park Pass distribution operations, digital content quality initiatives, and ensures operational continuity during peak season, training periods, and leadership absences.

Requirements

Eligible to work in Canada.
Résumé and cover letter for consideration.

Nice To Haves

Applicants who live in the Bow Valley will take priority.

Responsibilities

Coordination and delivery of media, influencer, trade, and stakeholder visits.
Building detailed, compelling itineraries.
Tracking budget allocations.
Coordinating administrative and logistical aspects of in-destination activities, site visits, and hosted experiences.
Providing operational coordination and leadership support for Visitor Services.
Overseeing Park Pass distribution operations.
Managing digital content quality initiatives.
Ensuring operational continuity during peak season, training periods, and leadership absences.