Coordinator, Hospital Responder

Center for Justice Innovation•New York, NY

4d•Onsite

About The Position

The Center for Justice Innovation is a nonprofit organization dedicated to advancing community safety and racial justice. Neighbors In Action (NIA) is a unique neighborhood institution that works to improve community problem solving, collaboration, and inter-group relations in Bedford Stuyvesant and Crown Heights, Brooklyn. One program of Neighbors In Action, Save Our Streets Brooklyn (SOS), is a community based effort to end gun violence in the neighborhood. Its mission is to encourage communication and understanding, prevent future conflicts, and help foster stronger, healthier neighborhoods. NIA is seeking a Hospital Response Coordinator for the SOS Brooklyn. Reporting to the Associate Director of Community Safety, the Hospital Response Coordinator will work individually and as a team to prevent neighborhood shootings and killings in the Bedford-Stuyvesant/Crown Heights neighborhoods.

Requirements

Bachelor's in a human services field or equivalent experience, LMSW preferred;
Extensive experience working with at-risk youth and gang members;
Excellent communication skills;
Experience and/or training in crisis intervention and staff supervision.

Nice To Haves

LMSW preferred

Responsibilities

Work closely with KAVI (Kings Against Violence Initiative) and Kings County Hospital staff, including but not limited to emergency room nurses and doctors, hospital social workers, and other relevant hospital personnel;
Manage a schedule of all approved Hospital Responders (including the Coordinator) and ensure that each Hospital Responder is aware when they are on call;
Act as dispatch and contact the designated Hospital Responder(s) when a call/text/email comes in from Kings County Hospital;
Ensure that the data and reporting regarding hospital calls and responses is accurate and submitted in a timely fashion and notify leadership if there are significant data trends;
Report any issues related to the Hospital Response program to the Associate Director of Community Safety for consideration as to how to respond;
Provide back-up for Hospital Responder(s) who are unable to respond (either because they don’t respond to the call on their phone) or because they are not working;
Respond to hospital calls in the absence of the Hospital Responder(s);
Provide weekly supervision to Hospital Responder(s);
Responsible for creating agenda for and holding weekly team meetings;
Provide feedback to Associate Director of Community Safety on the hospital protocol, make recommendations for improving the quality and success of the program;
Work with Kings County Hospital, Outreach Worker Supervisor, and Associate Director of Community Safety to plan hospital and crisis intervention related events;
Attend the monthly meetings including Hospital stakeholder and coordinating meetings;
Supervise and maintain hospital tracking forms and ensure hospital data is correct on monthly Cure Violence (CV) reports;
Facilitate case conferences with hospital response team staff;
Support Victims of Crime Act (VOCA) programmatic services through collaboration with VOCA staff;
Monitor hospital response team caseload of participants;
Develop policies and procedures to support Hospital Response program;
Perform hospital spot checks and periodic check ins with patients for who the program has deemed activated for services;
Responsible for communicating via email and hospital text thread;
Facilitate daily briefing and debriefing with Hospital Responders;
Work with the Associate Director of Community Safety and SOS program leadership to communicate hospital information to the Cure Violence team.
Responsible for ensuring hospital clearances (badges, drug testing, orientation, photos, trainings, physicals) for existing and new staff remain up to date;
Assist with coordination and planning of professional development opportunities and hiring process for Hospital Responders;
Research resources for program participants;
Work with Associate Director of Community Safety to offer services and referrals to program participants;
Perform other duties as needed.