Coordinator, Global & International Student Services

Cuyahoga Community College•Highland Hills, OH

2d•Onsite

About The Position

Provides and coordinates services tailored for global and international student groups that require personal services. Ensures programs are compliant with College and governmental agencies. The Coordinator of Global and International Student Program performs a broad range of duties to increase the global and international student population and provides a comprehensive system of service delivery that is responsive to global and international students and the needs of the College community.

Requirements

Bachelor’s degree
Minimum of two (2) years progressive student services/special programs experience in an educational institution.
Excellent verbal and written communications skills.
Excellent organizational skills.
Skills in keyboarding, basic math and grammar, and standard level word processing (MS Word) and spreadsheet applications (MS Excel).
Excellent customer service skills and proven ability to develop and sustain productive customer relationships.
Must have sensitivity to respond appropriately to the needs of the community.
Must be able to occasionally stand; and lift up to ten (10) pounds unassisted.
Must be able to frequently sit; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.
Special vision requirements include ability to adjust focus.
Must be able to work in an environment with a moderate noise level.
This position is responsible for job duties across the College and will split time between more than one campus as a regular assignment.
If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure.

Nice To Haves

Master’s degree
Database Management and presentation software skills
Banner navigation experience

Responsibilities

Develops, coordinates, implements and evaluates processes and services
Reviews student applications and credentials and processes acceptance for global and international student populations
Establishes and maintains all appropriate files
Develops and coordinates international student recruitment and outreach strategies, including communication with prospective, current and former students, College employees, agents, and U.S. and non-U.S. higher education institutions and high schools, and other organizations likely to be viable sources of global and international students
Attends and actively participates in global and international student recruitment events; composes and gives presentations locally to individuals or large groups regarding programs and services at College.
Attends and facilitates information events for populations interested in College programs.
Maintains internal and external information and reporting systems to support and facilitate the operations of this specialized student groups which may include SEVIS and Ohio Department of Education and Workforce
Anticipates and meets all students and stakeholder needs accurately, professionally, and with a commitment to customer satisfaction
Serves as a Designated School Official (DSO) approved by Department of Homeland Security (DHS) to issue immigration documents and grant immigration benefits to students in F-1 visa status
Advises and assists global and international students regarding all admissions requirements and non-immigrant compliance issues, such as visa adjustments, employment, travel, and re-entry into the country
Participates in the New Student Orientations and other activities related to global and international students; works collaboratively to plan programs that enhance international education at College
May audit global and international students quarterly as required by federal regulations
May issue I-20 forms consistent with College policies and procedures and U.S. government regulations
May serve as an intermediary in establishing open accounts for students on an F-1 visa
May provide functional supervision to part-time staff and/or students workers
Performs other related duties as assigned