Coordinator - Fleet

TDS Telecom•Madison, WI

1d•$23 - $35•Onsite

About The Position

As the Coordinator - Fleet, you will provide administrative and operational support for TDS’ fleet program including maintaining fleet records, coordinating maintenance activities, supporting drivers, and ensuring accurate fleet data. This role is key in supporting daily fleet operations while developing foundational knowledge of fleet management.

Requirements

Associates degree (or higher) -OR- 2+ years professional work experience.
Proficiency in Microsoft Office Suite, particularly Excel, Outlook, and Word.
Strong organizational and time-management skills.
Strong verbal and written communication skills, including the ability to communicate effectively and work with others in a team environment.
Ability to manage multiple tasks and priorities in a fast-paced environment.
High degree of accuracy and attention to detail.

Responsibilities

Maintain accurate vehicle records, including registrations, titles, insurance certificates, and maintenance histories.
Update fleet management systems with vehicle, driver, and asset information.
Track vehicle assignments, transfers, and status changes.
Maintain fleet inventories and related documentation.
Process fleet-related paperwork and maintain organized electronic records.
Serve as the primary point of contact for drivers, vendors, and internal departments regarding fleet-related inquiries.
Respond to driver questions regarding fleet policies, procedures, vehicle assignments, maintenance requirements, and vehicle issues.
Coordinate communication between drivers, vendors, maintenance providers, and internal stakeholders.
Provide timely updates regarding vehicle availability, maintenance schedules, repair status, and service interruptions.
Assist drivers with maintenance requests, roadside assistance coordination, and vehicle recovery processes when necessary.
Collect accident documentation and assist with accident reporting and follow-up activities.
Facilitate replacement vehicle arrangements and vehicle exchanges as needed.
Support fleet communications, announcements, and departmental initiatives.
Maintain professional, responsive, and customer-focused service standards.
Monitor registration, licensing, inspection, and permit expiration dates.
Assist with fleet compliance activities by maintaining records, monitoring deadlines, and escalating compliance concerns as appropriate.
Support fleet safety initiatives and documentation requirements.
Maintain records related to vehicle inspections and driver compliance.
Enter and maintain fleet data within fleet management systems.
Assist with tracking fuel usage, mileage, utilization, and maintenance costs.
Generate standard reports for fleet management review.
Conduct routine audits of fleet records to ensure data accuracy and completeness.
Verify data accuracy and identify discrepancies requiring correction.
Schedule routine maintenance, inspections, and repairs.
Coordinate service appointments with internal stakeholders and vendors.
Monitor maintenance schedules and ensure services are completed on time.
Track vehicle downtime and communicate status updates.
Review service documentation and maintain maintenance records.
Support special projects and fleet initiatives as assigned.
Assist with process improvement efforts and system enhancements.
Participate in fleet audits, data cleanup activities, and operational reviews.
Provide support for departmental and cross-functional projects.
Perform other duties as assigned to support business objectives.