Coordinator Financial Counseling/Imaging Department

Trinity Health • Fort Lauderdale, FL

2d • Onsite

About The Position

This is a full-time position. The Coordinator Financial Counseling/Imaging Department will work cross-functionally to assist the manager or supervisor in the operations & staffing of varied Patient Access areas & activities including but not limited to, registration, scheduling, financial clearance & emergency department. They will coordinate & prioritize patient flow to ensure smooth distribution of workload to the Patient Registration Representatives to expedite customer service, patient safety & patient throughput. This role will assist in the development of policies & procedures for patient information, wayfinding, office management, patient registration, financial screening, point of service collections, patient check-in processes & patient placement. The Coordinator will lead & coordinate the onsite orientation of new colleagues, be an active participant in the ongoing education of colleagues & make recommendations to management regarding performance evaluations.

Requirements

• High school graduate or equivalent / GED
• Minimum of three (3) years' experience with competency in patient access, pre-service & / or registration experience.
• Ability to obtain a national certification in HFMA CRCR & / or NAHAM CHAA within one (1) year of hire.

Nice To Haves

• Previous Leadership Experience
• Epic experience
• Knowledge of federal or state government agencies including but not limited to Medicare, Medicaid, VA or Charity Care programs, or patient management & healthcare accounts receivable within the revenue cycle.

Responsibilities

• Work cross-functionally to assist the manager or supervisor in the operations & staffing of varied Patient Access areas & activities including but not limited to, registration, scheduling, financial clearance & emergency department.
• Coordinate & prioritize patient flow to ensure smooth distribution of workload to the Patient Registration Representatives to expedite customer service, patient safety & patient throughput.
• Assist in the development of policies & procedures for patient information, wayfinding, office management, patient registration, financial screening, point of service collections, patient check-in processes & patient placement.
• Lead & coordinate the onsite orientation of new colleagues, is an active participant in the ongoing education of colleagues & makes recommendations to management regarding performance evaluations.

Benefits

• Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance.
• Comprehensive benefits that start on your first day of work
• Retirement savings program with employer matching

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED