Coordinator, Education Programs

Tarrant County College District•Madison, WI

4d•$62,600•Onsite

About The Position

The Coordinator, Education Programs provides coordination and management of processes related to the department’s Educator Preparation Program and Early Childhood Education and Teaching degree program. The role administers admissions, enrollment, registration, and student retention processes; communicates program and College information to prospective and current students; submits required student and program data to the Texas Education Agency; monitors compliance; maintains student records; and verifies eligibility for certification examinations. The coordinator participates in external community organizations and associations as assigned, completes required College training and professional development, and supports the College’s mission, values, goals, and principles. The position works under the supervision of the assigned campus leader and may perform other related tasks as required. This is a regular, full-time administrative position based at South Campus and is not eligible for remote work. At this time, the opportunity is open only to internal TCC employees.

Requirements

Bachelor’s degree and three years of work experience related to the essential performance requirements, or an equivalent combination of education and work-related experience.
Knowledge of principles and practices pertaining to admissions, enrollment services, and record-keeping processes.
Knowledge of continuing education teacher certification programs and needs.
Knowledge of data collection and reporting guidelines for educator preparation and certification in Texas.
High-quality customer service skills and effective interpersonal relationship skills, including strong listening, verbal, and written communication.
Proficiency using computer applications and enterprise systems, including Microsoft Office and Microsoft 365.
Ability to prioritize multiple tasks and complete them accurately and on time, with strong attention to detail and organization.
Ability to work independently and collaboratively with faculty, staff, and external stakeholders.
Critical-thinking and problem-solving ability, including communicating and escalating non-standard problems using established procedures in a fast-paced environment.
Ability to review basic information and follow policies, procedures, and guidelines.
Ability to coordinate assigned work and communicate effectively with faculty and staff to support campus and departmental operations.
Ability to exercise diplomacy and tact and maintain confidentiality and discretion with sensitive information.
Ability to meet the position’s physical demands, including frequent sitting, hand use, reaching, and talking or hearing; occasional standing, walking, climbing or balancing; and occasional lifting or moving up to 10 pounds unassisted or up to 25 pounds with assistance or equipment.

Nice To Haves

At least three years of work experience in Educator Preparation Programs.
At least one year of professional work experience in a higher education environment.
Bilingual written and verbal communication skills in English and French, Spanish, Vietnamese, or another foreign language.

Responsibilities

Administer admissions, enrollment, registration, and student retention processes for assigned education programs, maintaining knowledge of applicable requirements and supporting established procedures and best practices.
Develop and distribute communications to prospective and current students about admissions and enrollment requirements, program requirements, College dates and deadlines, registration processes, services, and program updates.
Submit required student and program data to the Texas Education Agency, including information needed for teaching or professional certifications; verify program completion information and assist with required reporting.
Monitor program activities for compliance with College, state, federal, and Educator Preparation Program requirements; identify regulatory changes, compliance concerns, or process issues and recommend updates or corrective actions.
Maintain student records related to program admission, enrollment, registration, progression, and completion, and guide program staff on records management procedures and documentation requirements.
Verify student eligibility and program requirements for registration for the Texas Examinations of Educator Standards (TExES) and other applicable certification examinations or certifying bodies.
Participate on behalf of the College in external community organizations and associations as assigned.
Attend work regularly and punctually and follow a work schedule that meets worksite demands.
Complete required training and professional development sessions sponsored through Tarrant County College.
Support the mission, values, goals, and principles of the College.
Perform other related tasks as required.