Coordinator - Diversion Team - 3704

Indian Rivers Behavioral Health•Tuscaloosa, AL
•Onsite

About The Position

The Coordinator - Diversion Team oversees the Clinical Program and coordinates consumer care, including psychiatric and medical needs, referrals, follow-up planning, and movement through levels of care. The role supervises program and nursing staff, supports intake and screening, ensures documentation and records are complete and timely, and maintains compliance with organizational, state, Medicaid, safety, and health requirements. The Coordinator also works with community agencies and other program coordinators, develops and maintains programming, and supports a safe, therapeutic environment. On-call duties may be required, and more than 40 hours per week may be needed to meet responsibilities and deadlines. The position is full-time, 40 hours per week, with a schedule of Monday through Thursday, 7:30 a.m.–5:30 p.m., and Friday, 8:00 a.m.–12:00 p.m. It is based in Tuscaloosa, Alabama, and requires physical presence onsite. Work takes place in a general office environment and residential facilities and may involve long hours and some risk when consumers are aggressive or out of control.

Requirements

  • Master's degree in behavioral health, with licensure preferred, or an RN with two years of experience in a mental-health-related field.
  • RN candidates must be MAS certified.
  • One year of supervisory experience required.
  • Current Alabama driver's license and a good driving record as defined by Indian Rivers' policy.
  • Ability to read, write legibly, speak, and comprehend English.
  • Ability to work collaboratively with physicians and coordinate psychiatric and medical care.
  • Ability to coordinate care with healthcare and community agencies across the consumer's continuum of care.
  • Ability to educate staff and consumers about medications and medical conditions relevant to intensive psychiatric settings.
  • Ability to distinguish psychiatric symptoms from possible medical concerns requiring intervention.
  • In-depth knowledge of medical and psychotropic medications, including their purposes, administration, complications, side effects, and interactions.
  • In-depth knowledge of physiological responses to medical and psychiatric illnesses and their treatment.
  • Superior psychotherapeutic skills.
  • Ability to work cooperatively and supportively with other program coordinators.
  • Understanding of training techniques used with the SMI population.
  • Excellent verbal and written communication skills.
  • Ability to organize and prioritize a variety of tasks and maintain program standards.
  • Ability to manage, organize, and schedule staff effectively.
  • Knowledge of cultural diversity.
  • Ability to develop and implement comprehensive treatment plans and ensure they are carried out.
  • Excellent supervisory experience.
  • Knowledge of and ability to comply with HIPAA regulations regarding protected health information.
  • Ability to use sensory skills for communication and interaction, operate office equipment, and perform the job duties with or without reasonable accommodation.
  • Physical presence onsite is essential; hearing and vision must be normal or corrected to within normal range.

Nice To Haves

  • Behavioral-health licensure.
  • Two years of supervisory experience.

Responsibilities

  • Monitor Clinical Program documentation, including admission assessments, treatment plans and reviews, progress notes, discharge summaries, nursing assessments, and medication administration.
  • Ensure consumer files are accurate and up to date and documentation is completed in a timely manner.
  • Supervise staff in identifying medical concerns and developing nursing and therapeutic plans to address and monitor them.
  • Collaborate and consult with community agencies as needed.
  • Develop coordinated follow-up plans for consumers discharged from the program.
  • Complete timesheets and monthly administrative reports, and document billable time and service reports accurately and on time.
  • Conduct staff meetings twice per month.
  • Lead screening of consumers entering the program, coordinate client care, and refer clients to other levels of care within or outside the agency.
  • Conduct intake assessments as needed.
  • Participate in staffing, model effective approaches to care problems, and coordinate team participation to address concerns.
  • Ensure the programs operate and are managed smoothly and effectively.
  • Ensure duties are performed according to IRBH and DMH policies and procedures and maintain state and Medicaid program standards.
  • Ensure safety, fire prevention, and health measures are followed.
  • Coordinate transportation for community clients to and from the Clinical Program.
  • Provide supervision of program staff and supervise nursing staff in securing and administering consumer medications.
  • Schedule staff to provide adequate coverage for client needs.
  • Work with other coordinators to support consumer progression through the program toward independence.
  • Lead development of needed forms and policies in coordination with other departments.
  • Promote and maintain a safe, therapeutic environment for consumers.
  • Develop and maintain MI programming as required by client treatment plans and state and federal guidelines.
  • Work with Human Resources on staffing and disciplinary issues; monitor absenteeism and performance problems and implement disciplinary actions in collaboration with HR.
  • Maintain timely communication by reviewing organizational communications and responding as needed.
  • Support the Code of Conduct, compliance, HIPAA, and security programs; perform work legally and ethically, identify and report non-compliance, and maintain required training.
  • Follow attendance and punctuality policies and comply with safety and health requirements, including maintaining current TB testing, CPR/First Aid, and CPI.
  • Identify opportunities to improve the quality of departmental and organizational services.
  • Perform on-call duties as needed and participate in quality assurance activities.
  • Perform other duties and responsibilities as assigned by the Supervisor or Executive Director.

Benefits

  • Blue Cross Blue Shield medical insurance
  • Prescription drug coverage
  • Employees Retirement System of Alabama
  • Paid time off
  • Mileage reimbursement
  • Voluntary dental insurance
  • Voluntary vision insurance
  • Voluntary life insurance
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