Coordinator Diagnostic Imaging Systems

Tenet Healthcare • Detroit, MI

5d • Onsite

About The Position

Detroit Medical Center Shared Services is committed to providing exceptional patient care in a supportive and collaborative environment. As a member of our team, you will have the opportunity to work with advanced technology and be part of a healthcare community dedicated to making a positive impact on the lives of our patients.

Coordinator of Diagnostic Imaging Systems is an on-site, front-end user expert responsible for overseeing the daily operations of imaging applications. In collaboration with the Market Radiology Director, Information Systems, and the Specialist-in-Chief of Radiology, this role supports radiologists, technologists, and customers who use these applications.

Requirements

• Registered by the American Registry of Radiologic Technologist (ARRT), Nuclear Medicine (NMTCB), AMRIT, or ARDMS.
• A minimum of five years of radiology experience with advanced knowledge of general anatomy and radiology procedures.
• A technical background is essential to succeeding in this role.
• Required to have or successfully complete American Heart Association (AHA) Basic Life Support – Healthcare Provider (BLS) training by end of orientation period.
• Demonstrate strong computer skills, specifically with medical imaging technologies.
• Possess analytical ability to apply sound judgment in choosing the proper course of action to oversee methods, guides, and processes.
• Have excellent communication and people skills to interact with internal and external customers.
• Exhibit leadership skills, including a willingness to take on accountability, make decisions, and inspire others.
• The ideal candidate should also have project management skills to process objectives, identify stakeholders, plan steps, and coordinate technical needs to achieve goals.

Responsibilities

• The coordinator is the primary point of contact for all imaging application users.
• They function as a liaison between the Radiology department and internal/external stakeholders and must be able to work independently.
• Provide comprehensive training and support to end-users to ensure they understand and maximize the functionality of imaging applications. The coordinator must possess teaching skills to effectively support both physicians and technical staff.
• Manage and provide support for front-end imaging applications.
• Ensure an elevated level of customer satisfaction by resolving user issues and addressing concerns. This requires excellent communication, interpersonal, and listening skills, as well as diplomacy and tact. The role also involves using conflict resolution skills when dealing with policy issues.
• Coordinate hospital information systems (HIS) to maintain accurate and timely data flow.
• Monitors activities for and ensures compliance with laws, government regulations, JCAHO requirements and DMC policies.
• As directed, implements external and internal audit recommendations.

Benefits

• Medical, dental, vision, and life insurance
• 401(k) retirement savings plan with employer match
• Generous paid time off (PTO)
• Career development and continuing education opportunities
• Health savings accounts, healthcare & dependent flexible spending accounts
• Employee Assistance program, Employee discount program
• Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed