Corporate - Coordinator - Data

EssilorLuxottica Group•Farmers Branch, TX

11d•Onsite

About The Position

EssilorLuxottica is seeking Associates to support the facility with manual orders data entry. As a Coordinator – Data you will work in the order management area where you will be inputting manual orders into the system. You will focus heavily on data entry. This is a role that will require excellent attention to detail and the ability to follow multiple processes and technical steps throughout a structured process. We plan to cross-train in the future so that you may work in multiple areas.

Requirements

Legal authorization to work permanently in the United States for any employer without requiring a visa transfer or visa sponsorship.
High School Diploma or equivalent.
High mechanical aptitude.
1+ years of related work experience in high volume data entry / order taking / admin clerk / multiple and repetitive transaction encoding or info taking.
Background in a manufacturing or any fast-paced, high volume, mass production environment.
Experience working with labs/doctors on availability.
Understanding of frames and lenses.
The ability to meet measurable standards in a dynamic environment.
Proficient in MS Office Applications; Excel and PowerPoint in particular.
Excellent organizational abilities and ability to retain information.
Willingness to learn and be flexible.

Responsibilities

Manually enter jobs that come in through the courier.
Create tickets in C4C to advise the account (client) if something isn't available or if it isn't going to work within the ticket order.
Fix tickets coming back from the lab.
Look up jobs to find out the reason for stalls.
Re-order jobs that were canceled or outsourced.
Communicate with lab and customer service about the availability of jobs, and tickets.
Figure out how to make tickets work and explain to customers what needs to happen.
Manual entry of jobs and entry of jobs that come in from Doctor's software systems.