Coordinator, Damage Prevention

Spire Inc.•Montgomery, AL

2d•Hybrid

About The Position

Spire is seeking a Damage Prevention Coordinator. This position will be responsible for investigating, documenting, analyzing, and resolving excavation damages and collecting damage payments from billable parties. We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people. And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate the competencies that bring the Spire vision, mission and culture to life: Adaptability: We embrace change, continuously seeking opportunities for improvement while remaining open-minded and flexible in response to evolving conditions and customer, stakeholder and company needs. Collaboration: We achieve more together through a foundation of respect, embracing healthy conflict, actively seeking and providing actionable feedback and fostering an environment where everyone’s input is welcomed. Ownership: We see things through, demonstrate accountability, honor commitments, take responsibility for outcomes and demonstrate initiative. By living our values and competencies, we strive to create an environment where employees feel welcome, respected and valued.

Requirements

Ability to lead by example in support of the Company’s essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual’s unique skills and perspectives
Ability to work under pressure and meet tight deadlines
Ability to adapt in a fast-moving and changing culture
Strong interpersonal skills with the proven ability to build and establish rapport with a diverse array of people
Ability to work independently and manage time effectively to meet individual goals and deadlines
Ability to work as part of a team and display a positive attitude
Bachelor’s degree in Engineering or a similar discipline OR a High School Diploma / GED with 4 years of equivalent experience, required.
Valid driver’s license, required.
2 years of relevant operations, construction, inspection, investigation, or claims experience
Ability to demonstrate and master the core competencies applicable for this role within the organization
Ability to lead by example in support of the Company’s essential characteristics and values: Strong Ethics and Integrity, Dedication to a Safe Work Environment, Commitment to a Diverse Workforce that recognizes and respects every individual’s unique skills and perspectives
Knowledge of OSHA, DOT, PSC regulations and other state and local codes relative to field operations
Communication and presentation skills including proficient use of Microsoft Office Word and PowerPoint
Ability to handle confidential information in a discrete manner

Nice To Haves

Utility locate experience preferred

Responsibilities

Perform on-site investigations of third-party damages to Company facilities
Perform on-site investigations of damages by Company crews to utility facilities owned by others
Document the results of investigations using written and photographic techniques
Access locate and damage databases and accurately and promptly enter data into damage database
Resolve damages within established parameters
Maintain relationships with contract locators working in the service area
Monitor quality of locates in designated high profile areas to prevent damages ahead of excavation
Maintain files for future reference and retrieval
Review, analyze, and make recommendations related to database criteria used in data collection
Suggest changes in construction practices, operating procedures, and billing
Provide advice to management on ways to reduce future damages
Participate in meetings with excavators, utility personnel, public officials, members of the general public, and other interested parties to resolve damage related matters affecting the Company
Monitor/inspect activities of directional boring excavators working around Company facilities
Respond to excavator inquiries and perform follow-up collection efforts on billable damages
Provide expert support in claims/collection cases as needed
All other duties as assigned