Coordinator, Contract Management and Operations

TekWissen•Los Angeles, CA

20h•Onsite

About The Position

The Coordinator, Contract Management and Operations supports the end-to-end contract lifecycle for global licensing across multiple regions and business lines, including Merchandising, Publishing, Promotions, Clip Licensing, and Location-Based Experiences. Through contract governance and collaboration with cross-functional partners, the role helps ensure deal accuracy, data quality, timely contract execution, effective renewal tracking, and compliance with internal policies and controls. The position drives operational excellence through data analysis, issue resolution, and continuous improvement of contract systems, workflows, and tools. It serves as a key liaison among Sales, Legal, Finance, Compliance, System Ops, IT, and offshore execution teams. The role reviews Deal Memo submissions, validates deal setup, supports renewals and IP setup, troubleshoots system issues, and assists with operational projects and process improvements.

Requirements

3–5 years of relevant licensing industry work experience.
Knowledge of entertainment and licensing industry practices; prior entertainment or media experience is required.
Strong analytical ability, including identifying root causes and assessing downstream impacts of complex issues.
Strong communication skills and ability to liaise with business partners including Sales, Legal, Finance, and IT.
Broad proficiency with business software applications and operational systems.
Strong attention to detail while maintaining a big-picture perspective across cross-divisional initiatives.
Self-motivation, ownership, and follow-through.
Advanced Microsoft Excel skills, including pivots and VLOOKUP/XLOOKUP; proficiency in Word, Outlook, and PowerPoint.
Strong financial acumen and a solid understanding of general accounting principles.
Ability to interpret and analyze complex contract language.
Excellent time management and organizational skills, including the ability to manage multiple priorities and concurrent assignments.
Proactive, solution-oriented approach and ability to propose creative solutions to complex problems.
Ability to collaborate effectively, work independently and cross-functionally, and contribute as a leader and team player.
Willingness to challenge the status quo and develop more efficient approaches.
Bachelor of Arts or Bachelor of Science in Business, Finance, or Project Management.
Interest in operations in an entertainment environment, preferably in contract workflow.

Nice To Haves

Royalty accounting experience.
Experience in legal affairs, accounting, and operations management.
Prior accounting or business management background.

Responsibilities

Provide contract management support across licensed categories, regions, and lines of business.
Review and manage Deal Memo submissions in Salesforce, ensuring timely approvals, accurate data, and compliance with business, finance, and legal standards.
Guide Account Executives on Deal Memo requirements and resolve submission gaps.
Review proposed deals against Health Checks Policy and departmental SOPs.
Perform pre-execution contract validations, ensure accurate deal setup in License Maestro, systematize amendment entries, and maintain data integrity for complex commercial and financial structures.
Identify, troubleshoot, and escalate system anomalies affecting contract performance or data quality; collaborate with System Ops and IT to resolve defects.
Manage user acceptance testing (UAT) and provide feedback to improve system functionality.
Support renewal dashboard enhancements, maintain renewal trackers, partner with Sales on timely renewal submissions, and provide progress updates on expiring contracts.
Manage end-to-end IP setup in License Maestro, including rights confirmation and restriction.
Collaborate with the offshore execution team to resolve Zendesk tickets and implement corrective actions, including accurate application of financial changes to deal setup.
Manage and execute ad hoc projects, including agent transitions, rights acquisition, data clean-ups and integrity analysis, assessments of process and policy changes, and Account Executive onboarding and training.