Coordinator, Community Roots

Chipotle•Columbus, OH

2d•$21 - $26

About The Position

CULTIVATE A BETTER WORLD Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. THE OPPORTUNITY As the Coordinator, Community Roots you will facilitate Chipotle’s fundraiser program from beginning to end by vetting potential partners, reviewing tax information, and ensuring partners have a best-in-class fundraising experience. In addition, the CR coordinator will review, grant, and deliver all in-kind donation requests submitted through Chipotle.com. The CR Coordinator is active and forward-thinking regarding Chipotle marketing tactics and projects. Within Chipotle, the CR Coordinator works closely with Accounting, Operations, and other teams within Marketing.

Requirements

A Bachelor’s degree or enrollment in a Bachelor program and nearing completion
Experience in customer service is preferred.
Excellent written and verbal communication skills
Proficient with MS Office - Excel, Word, PowerPoint, & Outlook, as well as Google Suite.

Responsibilities

Supports fundraiser participants by answering all email questions and concerns.
Decide which interactions are best handled by email or telephone.
Elevate and improve the customer experience and represent our brand.
Collects and validates tax information to approve fundraisers.
Ensures partners obtain all fundraiser information and social media assets once approved.
Review fundraiser requests to determine if partner meets Chipotle's guidelines.
Finalizes payment documents and ensures checks are sent.
Reviews donation requests and ensures donations are mailed.
Supports integrations and troubleshooting with a variety of systems.
Collaborates with the team to provide ongoing improvements to the fundraiser program and other marketing needs.
questions and complaints.