Coordinator, Communications and Marketing

Clean Power Alliance•Los Angeles, CA

1d•Hybrid

About The Position

Clean Power Alliance (CPA) is seeking a detail-oriented, highly motivated, and organized communications professional to join its fast-paced team as Coordinator, Communications and Marketing. The primary responsibilities include gathering and coordinating content from internal teams and external sources for communications and outreach needs, updating database lists and calendars, proofreading and updating materials, generating content for presentations and outreach, coordinating and leading meetings, providing campaign execution support, and leading the outreach, enrollment, and data analysis for the Green Leader program. The Coordinator will work under the direct supervision of the Senior Director, Communications and Marketing and will collaborate closely with other staff on the Communications and Marketing team, as well as other departments and external stakeholders.

Requirements

Highly proficient with Microsoft Office Suite, particularly PowerPoint, and advanced knowledge of Excel.
Ability to act with integrity, professionalism, and confidentiality.
Ability to fully own tasks and processes with minimal oversight.
Ability to handle multiple priorities to meet deadlines and escalate key issues.
Excellent organizational, scheduling, and time management skills.
Attention to detail and accuracy.
Ability to work independently on larger, moderately complex projects/assignments.
Proficient with data visualization tools, or related software (i.e. Tableau).
Bachelor's degree.
Minimum of 2-4 years relevant experience in communications, administration, or project management.
Candidates must be able to work at a desk and on a computer for prolonged periods.
Must be able to work during CPA’s office hours Monday-Friday 8:30am-5:30pm PST.

Nice To Haves

Utilize approved technology and AI tools, as appropriate, to improve efficiency, streamline work processes, and support effective job performance in accordance with CPA guidelines (preferred).
Administrative experience with large teams/departments preferred.
Experience in an organization’s communications environment.

Responsibilities

Coordinate operational tasks including meetings and calendar coordination, ordering, tracking, and storing promotional inventory, and updating and managing databases and tools to ensure projects stay on schedule and documentation is current.
Work with internal teams to ensure customer notices, fact sheets, reports, and other key communications materials and content are accurately produced and delivered on time.
Provide end-to-end event support including researching venues, coordinating event speakers and materials, managing invitations and response tracking, event setup and teardown, and post-event reporting and communications.
Coordinate the outreach and enrollment process for customers in promotional programs, including processing enrollments, documenting and improving processes, and working with key stakeholders to ensure timely completion of enrollment steps.
Communicate with customers regarding their program enrollment status and provide ongoing messaging about their participation.
Lead outreach to customers, collaborate with stakeholders, track and analyze program data to determine best outreach approaches, and research and implement marketing and promotional tactics.
Monitor and evaluate the performance of the Green Leader program through collaboration with internal departments to ensure consistency and accuracy of data reporting.
Maintain program documentation and outreach materials.
Coordinate the development and distribution process of customer notices in conjunction with internal teams, update communications collateral, coordinate translations, and fact-check and review materials for accuracy.
Serve as a contracts liaison by tracking timelines and assisting in drafting contract content such as scope of work and timelines for deliverables.
Coordinate with internal departments to develop, enhance, and document processes to update or renew contracts.
Organize files, prepare and disseminate correspondence, and assist with document preparation.
Track timelines and support the coordination of stakeholder and customer communications schedules.
Review project scopes to ensure clarity and consistency and highlight any inconsistencies.
Maintain the Communications and Marketing team’s operational procedures and records by creating, updating, and distributing clear processes to ensure compliance.
Coordinate day-to-day tasks for the Communications and Marketing team, ensuring smooth workflow and communications between stakeholders to meet deadlines and achieve departmental goals.
Coordinate interactions with internal and external stakeholders.
Research and coordinate opportunities for CPA visibility, including award entries, events, and paid media placements, under the guidance of Communications and Marketing team leadership.
Perform other duties as assigned.