Coordinator – Claims

Marsh McLennan•Bismarck, ND

3d•Onsite

About The Position

Coordinator – Claims Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Claims Coordinator at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Claims Coordinator, you’ll be responsible for timely and professional claim assistance and support of the claims team and claims leader. The ideal candidate is a detail-oriented, customer-service-focused professional who acts as a thoughtful advocate for the client while maintaining positive relations with Producers, Account Managers, and carriers. This role requires a critical thinker who can analyze claim situations, identify opportunities to educate clients, and continuously expand their knowledge of property casualty coverages and claims advocacy.

Requirements

High School Diploma or equivalent required
Must be detailed with excellent organizational and time management skills
Good interpersonal skills and high sense of urgency
Excellent written and verbal communication
Critical thinking and analytical skills
Outstanding customer service orientation with a genuine commitment to client advocacy
Prior success and experience operating in a fast-paced environment
Ability to effectively build and maintain positive working relationships with clients, management and peers
Strong interpersonal and customer-service-related skills
Proficiency in MS office applications (specifically Excel) required

Nice To Haves

Bachelor’s degree is preferred

Responsibilities

Responsible for timely and professional claim assistance and support of the claims team and claims leader.
Acts as a thoughtful advocate for the client while maintaining positive relations with Producers, Account Managers, and carriers.
Analyzes claim situations, identifies opportunities to educate clients, and continuously expands knowledge of property casualty coverages and claims advocacy.