Coordinator, Behavioral Health Vendor Management
About The Position
The Coordinator, Behavioral Health Vendor Management works closely with stakeholders to support various project/program related tasks of varying sizes, as well as individual work on small scale projects, related to Oscar's delegated vendors. You will report into the Director, Network Contracting. This is a remote position, open to candidates who reside in: Atlanta, Georgia or Dallas, Texas. You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area.
Requirements
- 2+ years of relevant experience
Nice To Haves
- Experience with claim testing and Quality Assurance (QA)
- Experience with ticketing system (such as Jira)
- Experience with payers offering ACA/health exchange insurance
- Experience using analytical tools, including Microsoft Office and Google Suite
Responsibilities
- Oversee program implementation including configuration, testing, and monitoring of all elements of services administered by our vendors/stakeholders.
- Manage inbound escalations, validate the issue, identify root cause, and communicate timely resolution to stakeholders
- Review internal and external audit requests and coordinate with vendors and/or project stakeholders as required.
- Support business alignment and oversight with key stakeholders by providing cross-program support to program leads.
- Compliance with all applicable laws and regulations
- Other duties as assigned
Benefits
- medical
- dental
- vision benefits
- 11 paid holidays
- paid sick time
- paid parental leave
- 401(k) plan participation
- life and disability insurance
- paid wellness time and reimbursements
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
