Coordinator, Delegated Vendor Management

Oscar Health•New York, NY

8d•$75,348 - $98,894•Hybrid

About The Position

The Coordinator, Delegated Vendor Management works closely with stakeholders to support various project/program related tasks of varying sizes, as well as individual work on small scale projects, related to Oscar's delegated vendors. The role reports into the Director, Network Contracting. This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule.

Requirements

2+ years of relevant experience

Nice To Haves

Experience with claim testing and Quality Assurance (QA)
Experience with ticketing system (such as Jira)
Experience with payers offering ACA/health exchange insurance
Experience using analytical tools, including Microsoft Office and Google Suite

Responsibilities

Oversee program implementation including configuration, testing, and monitoring of all elements of services administered by our vendors/stakeholders.
Manage inbound escalations, validate the issue, identify root cause, and communicate timely resolution to stakeholders.
Review internal and external audit requests and coordinate with vendors and/or project stakeholders as required.
Support business alignment and oversight with key stakeholders by providing cross-program support to program leads.
Compliance with all applicable laws and regulations.
Other duties as assigned.