Coordinator, Behavioral Health Outpatient

Lifepoint Health • Sierra Vista, AZ

1d • Onsite

About The Position

Lifepoint Rehabilitation is part of Lifepoint Health, a diversified healthcare delivery network with facilities coast to coast. We are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. As a Coordinator, Behavioral Health joining our team, you’re embracing a vital mission dedicated to making communities healthier®. Join us on this meaningful journey where your skills, compassion and dedication will make a remarkable difference in the lives of those we serve. Canyon Vista Medical Center is located in the beautiful high desert of southeastern Arizona, committed to serve residents in Sierra Vista, Ft. Huachuca, Cochise County – a population of more than 131,000 people, and our surrounding communities. We’re comfortably nestled in the San Pedro River Valley, 75 miles southeast of Tucson. Canyon Vista Medical Center was founded in 1963 as Western Baptist Osteopathic Hospital on what was then the eastern edge of Sierra Vista. Growth and advancing technology dictated building our new 177,000 square foot hospital at 5700 E Hwy 90 completed in 2015.

Requirements

• High school degree or equivalent
• Previous experience on an inpatient unit preferred.
• Must have experience with clerical duties.
• Valid driver’s license
• CPR certification and Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.
• Understands and adheres to LPBH and host hospital compliance plan, code of conduct, and core values.
• Exhibits a comprehensive understanding of healthcare regulatory and compliance (e.g. HIPAA).
• Adhere to LPBH, facility, department, corporate, personnel and standard policies and procedures.
• Assumes responsibility for maintaining a clean, safe environment in behavioral health units.
• Demonstrates knowledge of the facilities and services provided.

Responsibilities

• Monitors and completes necessary audits for patient care tracking.
• Handles all aspects of the admission process.
• Supports in the completion of pre-admission paperwork as applicable.
• Supports in the tracking and collection of required assessments and surveys (such as BASIS-32/CABA and patient satisfaction surveys).
• Maintains supply of therapeutic tools such as worksheets, videos, and games for clinician use.
• Per the therapist dictation maintains the programming schedule.
• Supports with charge reconciliation and entering as required.
• Supports team with patient group assignments and coordination efforts.
• Supports with vital and UDS capture as needed.
• Completes DCAR reporting in a timely and accurate fashion.
• Maintains staff schedules and ensures staffing for the program.
• Monitors and records attendance including tardiness and absences.
• Supports in organizing and filing paperwork.
• Audits charts.
• Communicates with treatment team to ensure chart compliance.
• Interfaces with others to ensure completion of physician follow-ups from CPE.
• Manages Family Session Schedules as required by program.
• Provides transportation daily via hospital vehicle to patients to/from home into the IOP Program.
• Work with the business office and the utilization review department to ensure payment for services.
• Perform pre-certifications and concurrent reviews.
• Develop relationships with payer sources.
• Interfaces with UR department to ensure service coverage for patients.
• Maintains program and patient information and data to create reports, census, and assist the Business Office in reporting.
• Maintain a positive working relationship with referral sources, community agencies and organizations.
• Schedules CPEs, nursing assessments, H&P and psychosocial assessment with appropriate clinician and per required timeframe.
• Schedules or completes UDS collections, including random screenings.
• Ensures orders are obtained for patients prior to starting services (as applicable).
• Actively participate in the therapist’s discharge planning needs.
• As directed creates appointments, starts follow up care process and completes interfacing with organizations.
• Cross trains and supports in various outpatient functions including PCA, transportation, and financial counseling.
• Conducts appointment reminder calls.
• Collects copays and deductibles as applicable.
• Manages organizational tools to ensure efficient operations including bed boards/group room assignments, treatment team schedule, flash reports, etc.
• Provides impeccable customer service to patients, families, referral sources, and stakeholders.
• Other responsibility and duties assigned by leadership.

Benefits

• Multiple levels of medical, dental and vision coverage for full-time and part-time employees.
• Life, accident, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave and paid time off.
• Higher education and certification tuition assistance, loan assistance and 401(k) retirement package and company match.
• Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Ongoing learning and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED