Coordinator, AOT (Mobile)

AltaPointe Health•Mobile, AL

About The Position

The Coordinator, AOT (Mobile) role involves leading program planning, development, implementation, and monitoring for the Assisted Outpatient Treatment (AOT) program. This position requires establishing program goals, identifying and solving problems, and monitoring program contracts and budgets to ensure objectives are met. The role also involves acting as a liaison to the probate court, ensuring accurate documentation and reporting, and approving assessments and service plans. A key aspect is tracking outcome measures for hospitalizations and diversions, and working with the court system as needed. The Coordinator provides leadership to case managers, leads treatment team meetings, and ensures the delivery of evidence-based treatment for criminal offenders and NGRI consumers. They are responsible for auditing case manager services, maintaining relationships with community stakeholders, and monitoring NGRI charts. The role also includes applying personnel policies, providing effective leadership, and acting as a member of the treatment team. Clinical responsibilities include performing assessments, formulating treatment plans, providing services in the community, and managing crisis situations. Collaboration with treatment team members and outside sources is essential, as is evaluating consumers for discharge planning. The Coordinator also collaborates with the probate court for reports, petitions, and testimony. Application of adult-specific competencies and adherence to professional ethics are required. The role supervises operations, providing clinical leadership, conducting staff meetings, monitoring caseloads and productivity, and ensuring staff competency and quality of services. This includes interviewing, screening, and training applicants, completing performance evaluations, approving treatment plans, and providing consultation and supervision. Coverage during crisis resolution and collaboration with other programs are also part of the role. The Coordinator oversees the diversion project, implementing policies to divert potential petitions, maintaining lists of available staff, and developing data regarding diverted petitions and high-risk consumers. They also maintain data on hearings, complete weekly reports on petition issues and crisis calls, track after-hours crisis calls, and provide alternatives to petitions, including immediate access to treatment. Effective communication with Access to Care staff and collaboration with program supervisors and crisis teams to divert petitions are crucial. The role also involves seeking clinical supervision, accepting feedback, and enhancing clinical skills. Clinical record keeping includes timely, complete, and comprehensive documentation of assessments, treatment plans, services, and case dispositions. Case load management involves meeting productivity standards and demonstrating courteous, respectful, and compassionate attitudes towards consumers and colleagues, respecting privacy and confidentiality, and assisting as needed. Personal values should not inhibit the ability to care for others, and sensitivity to consumers' needs, expectations, and individual differences is important. The role also includes administrative duties, participating in performance improvement activities and committees, completing assigned tasks, accessing community resources, following policies, and maintaining licenses and attending required training.

Requirements

Master’s degree in a mental health discipline
Two years’ post master’s experience
Training to meet Alabama State Department of Mental Health and Mental Retardation standards for case management
Knowledge in adult specialty outlined below to be attained within six (6) months of employment
Knowledge of psychiatric disorders in the adult population
Knowledge of available community resources
Knowledge of substance abuse treatment issues, development, and trends
Basic knowledge of senior adult issues for referral purposes
Knowledge of cultural diversity
Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practice
Knowledge of psychiatric rehabilitation principles
Knowledge of educational methods appropriate to adults with psychiatric disorders
Knowledge of the involuntary commitment process in Mobile County

Responsibilities

Leads program planning, development, implementation, and monitoring
Establishes program goals and objectives that support the organization’s strategic plan
Identifies problems, evaluates alternatives, and implements effective solutions
Monitors program contracts and budget
Assures program standards and objectives are met
Acts as liaison to probate court when needed in matters related to outpatient commitment (OPC) consumers and hospital or court diversion efforts
Ensures all documentation and reporting to the court is accurate and complete
Approves individualized needs assessments (Sun-Rs) and service plans (ISP) for case managers
Tracks outcome measures for the Assisted Outpatient Treatment Team to include hospitalizations and diversions and outcomes for the Jail Diversion program
Works with the Court system, as needed, to include filling out forms, providing notification and testimony as required
Provides effective and positive leadership to case managers on treatment team
Leads weekly treatment team staff meetings
Provides quality, evidence based treatment of Criminal offenders and NGRI consumers
Ensures through an auditing process, that case managers provide quality and appropriate services
Maintains effective working relationships with community stakeholders through meetings, phone calls and other contacts as needed
Monitors maintenance of NGRI charts and provision of services to ensure that court requirements are met
Applies personnel policies and procedures on a consistent basis
Provides positive and effective leadership
Acts as a member of the treatment team
Provides effective clinical assessment of the consumer
Utilizes assessment data to support a DSM IV diagnosis
Formulates appropriate treatment plan along with consumer
Provides services in the office and in the community
Demonstrates the ability to recognize the elements of a crisis state and knows how to deescalate or resolve the situation
Effectively collaborates with the treatment team members and outside sources in the delivery of clinical services
Evaluates the consumer for discharge planning and ensures that discharge plan includes appropriate elements to ensure consumers’ successes without team support
Collaborates with probate court as required to include completion of reports, petitions and providing testimony for specific consumers as needed
Effectively demonstrates the application of adult specific competencies
Adheres to professional code of ethics
Supervises operations
Provides clinical leadership to the Assisted Outpatient Treatment Team staff
Conducts staff meetings as appropriate
Monitors case loads and productivity of staff
Ensures that all staff provide quality services
Ensures competency of staff
Monitors all staff to prevent meaningless visits
Interviews and screens applicants when necessary and completes appropriate forms as outlined in personnel policies and procedures
Provides training in general orientation of the facility, policies, procedures, operations and specific skill areas
Objectively completes performance evaluations on staff and routes to Human Resources on a timely basis
Approves treatment plans and completes treatment plan reviews
Provides staff with consultation and supervision as needed
Provides coverage and assistance during crisis resolution as needed
Effectively collaborates with other AltaPointe programs and outside sources
Oversees the operations of the diversion project.
Ensures that policies and procedures are put in place and monitored regularly to divert potential petitions.
Maintains an accurate list at all times of available staff to utilize when needed to avoid involuntary hospitalizations.
Develops and maintains data regarding petitions diverted to include, but not limited to, records regarding who initiates petitions, efforts to divert, staff involved in diversion, voluntary hospitalizations, medication interventions, staff referring consumers that are heading toward needing petitioning.
Develops and maintains data regarding high risk consumers needing follow up to avoid needing involuntary hospitalizations.
Maintains data regarding probable cause and merit hearings.
Completes weekly reports regarding status of petition issues and crisis calls.
Tracks after hour crisis calls and monitors for patterns, alerts program supervisors of concerns, and ensures follow up provided by crisis team.
Provides alternatives to petitions including but not limited to immediate access to treatment.
Effectively communicates with Access to Care staff in regard to voluntary admissions.
Works closely with program supervisors and crisis teams to divert petitions.
Seeks clinical supervision and consultation as needed
Accepts and employs suggestions for improvement
Actively works to enhance clinical skills
Documents in a timely fashion per AHS policy
Documents appropriate, complete and clinically comprehensive mental health assessments
Documents measurable and specific goals in the treatment plan
Documents in a clear and concise manner types of consumer problems, treatment goals addressed, services, and techniques used
Documents case disposition, case closings, follow-up and referrals
Documents legibly
Effectively manages caseload based on consumers’ needs
Meets AHS productivity standards
Courteous and respectful attitudes towards consumers, visitors and co-workers
Treats consumers with care, dignity and compassion
Respects consumers’ privacy and confidentiality
Is pleasant and cooperative with others
Assists visitors and consumers as needed
Personal values don’t inhibit ability to relate and care for others
Is sensitive to the consumers’ needs, expectations and individual differences
Is gentle and calm with consumers and families
Actively participates in Performance Improvement activities
Actively participates in AHS committees as required
Completes assigned tasks in a timely manner
Accesses appropriate community resources according to consumer needs
Follows AHS policies and procedures
Maintains current license and requirements for renewals
Attends required in-services and workshops