Coordinator, Adult Residential (Sylacauga)

AltaPointe Health • Sylacauga, AL

3d • Onsite

About The Position

This role involves supervising Adult Residential Programs, ensuring program standards and objectives are met through assessment, planning, development, and implementation. The coordinator is responsible for evaluating training and compliance, developing and tracking outcome measures, and ensuring staff provides quality services through ongoing monitoring and training. They will also manage census, monitor managers for compliance, and handle after-hours emergencies. Collaboration with other program coordinators and outside sources is essential. The position also administers human resources functions, including interviewing, screening, training new staff, assessing skill sets, and conducting performance evaluations. Adherence to company policies and procedures, including corrective actions and investigations, is required. The role demands positive and effective leadership, ensuring staff competence. The coordinator is expected to seek supervision, accept feedback, and enhance leadership skills. A courteous and respectful attitude towards consumers, visitors, and co-workers is paramount, treating consumers with care, dignity, and compassion while respecting their privacy and confidentiality. The coordinator must be pleasant, cooperative, and assist consumers and visitors as needed, demonstrating sensitivity to consumer needs and differences. Participation in Performance Improvement activities, committees, and timely completion of assigned tasks are also key. Accessing appropriate community resources, following policies, and maintaining current licenses and CEUs are required. Any other duties assigned by a supervisor will also be part of the responsibilities.

Requirements

• Master’s degree in a mental health discipline with at least two years post master’s experience or Bachelor’s degree in a mental health discipline with at least three years leadership/management experience in a residential setting or setting assisting individuals with developmental disabilities.
• Knowledge of psychiatric disorders in the adult population to include best practices, treatment issues, developments and trends
• Knowledge of available community resources
• Knowledge of Senior Adult issues for referral purposes
• Knowledge of cultural diversity
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practice
• Knowledge of educational methods appropriate to adults with psychiatric disorders
• Knowledge of Alabama’s Nurse Delegation Program (NDP)
• Knowledge of all applicable standards (DMH, JC, Medicaid)
• Knowledge of the electronic health record
• Must possess a valid Driver’s License.
• Must have proof of current liability insurance.

Nice To Haves

• Knowledge in adult specialty, outlined below, to be attained within (6) six months of employment.

Responsibilities

• Supervises Adult Residential Programs
• Assesses functioning of programs, identifying problems and solutions to ensure that program standards and objectives are met
• Assists with the division program planning, development and implementation
• Evaluates training and compliance department and implements effective solutions
• Develops, implements and tracks outcome measures throughout the division
• Ensures that staff provides quality services through ongoing monitoring and training for staff
• Coordinates and provides census management activities ensuring unreserved vacancies are occupied in a timely manner and monitoring lengths of stay
• Monitors managers for compliance, identifies problems and implements effective solutions
• Takes calls from staff about emergencies or critical issues after normal work hours and on weekends
• Effectively collaborates with other AltaPointe program coordinators and outside sources
• Administers appropriate human resources functions
• Interviews and screens applicants and completes appropriate forms as outlined by Human Resources policies and procedures
• Provides new manager/behavioral aide training in the general orientation of the facility, policies and procedures, program operations and specific skill areas
• Assesses managers skill sets, identifies areas for improvement and develops individualized supervision
• Is knowledgeable and applies Human Resources policies and procedures on a consistent basis
• Objectively completes employee performance evaluations on supervised staff and routes to Human Resources Department on a timely basis
• Adheres to AltaPointe’s policies and procedures for program staff by collaborating with Human Resources and Performance Improvement to include Corrective Actions, PI investigations and specialized re-training of staff
• Provides positive and effective leadership
• Ensures competence of staff
• Seeks supervision and consultation as needed
• Accepts and employs suggestions for improvement
• Actively works to enhance leadership skills
• Treats consumers with care, dignity and compassion
• Respects consumer’s privacy and confidentiality
• Is pleasant and cooperative with others
• Assists consumers and visitors as needed
• Personal values don’t inhibit ability to relate and care for others
• Is sensitive to the consumer’s needs, expectations and individual differences
• Is gentle and calm with consumers and families
• Actively participates in Performance Improvement activities
• Actively participates in AltaPointe committees as required
• Completes assigned tasks in a timely manner
• Accesses appropriate community resources according to consumer needs
• Follows AltaPointe policies and procedures
• Maintains current license and requirements for renewals (i.e. CEU’s), if applicable, and attends regular workshops and in-services
• Any other duties as assigned by supervisor or designee

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level